Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jada Jackson

Santa Monica

Summary

Experienced in efficiently managing student administrative tasks, leveraging strong organizational and communication skills to provide valuable support within educational environments. Proven track record of enhancing office operations and maintaining accurate student records. Dedicated to ensuring smooth and effective administrative processes that contribute to the overall success of educational institutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Administrative Assistant

UCLA BruinCard Center
06.2023 - Current
  • Managed ~200 student ID appointments weekly; scheduled, confirmed, and resolved ~30 weekly changes to minimize disruptions
  • Fielded 150+ inquiries per week via front desk and multi-line phone, ensuring timely responses and resource direction
  • Maintained 100% confidentiality for 2,500+ student records annually; organized electronic and paper filing for fast retrieval
  • Prepared and sent 200+ communications per semester (e.g., reminders, policy updates) via Outlook/Word
  • Oversaw supply inventory and restocking monthly to support uninterrupted card production services
  • Coordinated with 4–5 campus departments weekly to resolve scheduling conflicts and streamline walk-in services
  • (Tailored to UCLA Health Admin roles)

Division/Offices Assistant (Student Intern)

Department of Children and Family Services
11.2021 - 06.2022
  • Processed 300+ documents weekly—organized filings, updated databases, ensured compliance with confidentiality protocols
  • Coordinated logistics for 5+ internal/public events, managing invitations, RSVPs, room setup, and post-event documentation
  • Supported social workers by preparing 100+ confidential case files; conducted research to inform administrative actions
  • Gained valuable insight into compliance and public service operations

Retail Associate

Goodwill Industries
05.2021 - 04.2022
  • Assisted 100+ customers daily, delivering a welcoming retail environment and ensuring guidance when needed
  • Handled $2–3K in cash and POS transactions each shift, adhering to strict SOPs for accuracy
  • Maintained clean, safe, and visually appealing store displays; collaborated on safety initiatives and customer service projects

Education

B.A. - Sociology, Minor in Labor Studies

University of California, Los Angeles (UCLA)
Los Angeles, CA
08.2026

High School Diploma - undefined

John Muir High School
Pasadena, CA
01.2022

Skills

  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Data entry & record management
  • Calendar coordination & appointment scheduling
  • Customer service & multi-line phone support
  • Filing systems (electronic & paper) & office procedures
  • Event coordination & onboarding assistance
  • Confidential data handling (HIPAA/FERPA standards)
  • Scheduling appointments
  • Filing systems
  • Document management
  • Proofreading expertise
  • Presentation development
  • Calendar management
  • Report generation
  • Records processing

Certification

  • Human Resources Foundations – LinkedIn Learning (Winter 2024): Covered onboarding, performance management, compliance
  • Resume & Interview Coaching – UCLA Career Center (Spring 2024): Gained insight into HR screening and optimized application alignment
  • UCLA Transfer Summer Bridge Program (Summer 2023): Strengthened time management, teamwork, leadership

Affiliations

UCLA Black Student Union Member (2022 – Present): Helped organize 10+ community wellness and advocacy events; coordinated communications and managed registration logistics

Timeline

Student Administrative Assistant

UCLA BruinCard Center
06.2023 - Current

Division/Offices Assistant (Student Intern)

Department of Children and Family Services
11.2021 - 06.2022

Retail Associate

Goodwill Industries
05.2021 - 04.2022

High School Diploma - undefined

John Muir High School

B.A. - Sociology, Minor in Labor Studies

University of California, Los Angeles (UCLA)

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Jada Jackson