Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Hermon

Rio Linda

Summary

Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

OFFICE ASSISTANT/YOUTH MENTOR

Improve Your Tomorrow
Sacramento
08.2023 - Current
  • Assisted in scheduling meetings and coordinating events for staff.
  • Maintained filing systems and organized documents for easy access.
  • Communicated effectively with clients and stakeholders via phone and email.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Assisted with preparing and editing company correspondence and presentations.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Developed engaging programs to foster teamwork and communication among participants.
  • Collaborated with parents to address individual youth needs and concerns.
  • Mentored young people in setting personal goals and achieving them.
  • Trained new mentors on best practices for supporting youth development.
  • Created an environment that was safe and supportive for all participants in mentoring sessions.

OFFICE ASSISTANT

Foothill Skating Rink
Sacramento
07.2022 - 08.2023
  • Managed front desk operations, including answering phone calls, scheduling appointments, and processing appointments.
  • Delivered high-quality customer service, resolving issues promptly, and ensuring customer satisfaction.
  • Assisted in the snack bar, preparing food, maintaining cleanliness, and handling transactions.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Responded to telephone inquiries and complaints, following standard operating procedures.

STUDENT OFFICE ASSISTANT VOLUNTEER

Rio Linda High School
Rio Linda
08.2019 - 06.2022
  • Worked collaboratively with team members to develop strategies for the successful completion of projects.
  • Developed strong working relationships with personnel and peers.
  • Prepared reports summarizing volunteer activity trends over time for management review purposes.
  • Provided support and assistance with additional tasks and special projects.
  • Maintained accurate records and data entry for tracking volunteer hours and progress.
  • Maintained the confidentiality of necessary information.
  • Developed strong communication and interpersonal skills by interacting with diverse groups of people.
  • Responded to teachers, staff inquiries received via phone, email, or in person within anticipated timeframes.
  • Assisted with event planning and coordination, including scheduling, logistics, and attendee management.

Education

HIGH SCHOOL -

Rio Linda High School
CA
06.2023

Skills

  • Microsoft Excel and Word
  • Document management
  • Office administration
  • Appointment scheduling
  • Problem solving
  • Time management
  • Report preparation
  • Organizational skills
  • Multitasking
  • Youth mentoring

Certification

  • Certificate In Center Joint Unified Clerical Test
  • Certificate In AmeriCorps National & Community Service

Timeline

OFFICE ASSISTANT/YOUTH MENTOR

Improve Your Tomorrow
08.2023 - Current

OFFICE ASSISTANT

Foothill Skating Rink
07.2022 - 08.2023

STUDENT OFFICE ASSISTANT VOLUNTEER

Rio Linda High School
08.2019 - 06.2022

HIGH SCHOOL -

Rio Linda High School

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Jada Hermon