Jada-Alani Cabanero
Daly City
Summary
Detail-oriented professional with extensive experience in healthcare and administrative environments, proficient at delivering exceptional patient support and maintaining meticulous records. Proven skills in data entry, scheduling, and ensuring confidentiality while fostering a positive customer service experience. Recognized for strong communication and organizational abilities, consistently providing compassionate and professional support in fast-paced medical and office settings. Committed to enhancing operational efficiency and patient satisfaction through dedicated service and attention to detail.
Overview
7
7
years of professional experience
Work History
Optometric Technician/ Receptionist
Westlake Vision Center Optometry
Daly City, CA
09.2024 - Current
- I worked one-on-one with patients, preparing patients for exams, performing basic vision tests, and assisting patients in selecting eyeglass frames and lenses based on their prescriptions and lifestyle needs. I process eyewear orders and coordinate with optical labs. I also greet and check in patients while maintaining HIPPA compliance, manage appointment scheduling and patient records, answer phones, and coordinate communication between patients and providers. I maintain equipment, process paperwork, insurance information, payments, and maintain organized and confidential medical records.
Receptionist
St. Brendan Parish
San Francisco, CA
08.2022 - 06.2023
- I worked primarily in the office answering phones, greeting parish visitors in a professional and welcoming manner, assisting with administrative tasks including filing, document organization, and correspondence, and managing office communications and direct inquiries to appropriate staff. I also maintained records, provided general office support, and updated the school website each week, designing new and eye-catch cartoons for upcoming events.
Teacher's Aid
Saint John's Elementary School
San Francisco, CA
08.2021 - 06.2022
- I assisted teachers with classroom activities and lesson preparation. I provided support to students and helped maintain an organized classroom environment and I organized materials and assisted with administrative classroom tasks.
Data Entry Clerk
Expeditors International
Brisbane, CA
08.2020 - 06.2021
- I entered and verified shipment and logistics information in company databases, maintained accurate records and reviewed documentation for errors, and processed high volumes of data while meeting deadlines.
HR Intern
Mills Peninsula Sutter Health
Burlingame, CA
09.2019 - 06.2020
- I worked in rotations; Radiology, Food Services, Senior Focus, Therapies, and Gift Shop. Within these rotations I helped with paperwork, data entry, and one-on-one patient care.
Education
Psychology, Political Science
University of California, Davis
Davis, CA03.2026
Radiology
City College of San Francisco
San Francisco, CA03.2026
High School Diploma -
ICA Cristo Rey Academy
San Francisco, CA06.2023
Skills
- First Aid
- Childcare
- Basic Life Support (BLS)
- Customer Service
- Adult, Child, Infant CPR/ AED
- Microsoft Word, Excel, Office, Powerpoint, Outlook
Timeline
Optometric Technician/ Receptionist
Westlake Vision Center Optometry
09.2024 - Current
Receptionist
St. Brendan Parish
08.2022 - 06.2023
Teacher's Aid
Saint John's Elementary School
08.2021 - 06.2022
Data Entry Clerk
Expeditors International
08.2020 - 06.2021
HR Intern
Mills Peninsula Sutter Health
09.2019 - 06.2020
Radiology
City College of San Francisco
Psychology, Political Science
University of California, Davis
High School Diploma -
ICA Cristo Rey Academy