JACQUIE STOREY
Kincardine,Canada
Summary
Motivated and eager to learn, offering strong skills in customer service, fostering a supportive environment for all individuals. Seeking to apply abilities and dedication in a role that benefits from teamwork and personalized care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
EMERGENCY EDUCATIONAL SUPPORT WORKER
BLUWATER DISTRICT SCHOOL BOARD
09.2023 - Current
- Assisting students in their daily activities within their school day which includes both one on one and group activities.
COMMUNITY SUPPORT WORKER
COMMUNITY LIVING KINCARDINE AND DISTRICT
11.2021 - Current
- Provide care and compassion for supported individuals both in their home and out in the community
- Carry out routine health related duties including administering daily medications and bathing routines
- Plan and prepare meals and assist in feeding where necessary
- Perform housekeeping duties such as laundry, washing dishes and making beds
CUSTOMER SERVICE REPRESENTATIVE
CANADIAN TIRE GAS BAR
11.2014 - Current
- Oversee store opening and closing procedures
- Sales floor activities assist customers and address customer concerns
- Responsible for balancing cash trays and deposits
- Assist with merchandising and receiving
MANAGER
NEW ORLEANS PIZZA
11.2020 - 04.2021
- Dealt with customer complaints
- Food ordering and maintained inventory management using reordering system
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
SALES ASSOCIATE
RONA
01.2018 - 11.2020
- Greet customers and discuss type, quantity of appliances and advise customers on use and care of specialized products
- Arranged delivery of appliances as well as selling and ordering all the supplies for the lighting department
- Prepared sales contracts and accepted credit card or automatic debit payment
CASH SUPERVISOR/COSMETICIAN/KEY HOLDER
SHOPPERS DRUG MART
01.2010 - 01.2012
- Provided prompt and accurate service to customers
- Completed daily paperwork and cash deposits
- Facilitated customer refunds
- Merchandised according to store planograms
- Ensured loss prevention procedures were enforced
Education
OAC - undefined
KINCARDINE SECONDARY HIGH SCHOOL
Skills
- Developmental disabilities expertise
- Meal and food preparation
- Autism support experience
- Cash handling skills
- Customer service proficiency
- Store management skills
- Supervisory experience
- Medication administration
Certification
- Current First Aid and Level C - CPR
- CPI (Crisis Prevention and Intervention)
Languages
English
Professional Working
Timeline
EMERGENCY EDUCATIONAL SUPPORT WORKER
BLUWATER DISTRICT SCHOOL BOARD
09.2023 - Current
COMMUNITY SUPPORT WORKER
COMMUNITY LIVING KINCARDINE AND DISTRICT
11.2021 - Current
MANAGER
NEW ORLEANS PIZZA
11.2020 - 04.2021
SALES ASSOCIATE
RONA
01.2018 - 11.2020
CUSTOMER SERVICE REPRESENTATIVE
CANADIAN TIRE GAS BAR
11.2014 - Current
CASH SUPERVISOR/COSMETICIAN/KEY HOLDER
SHOPPERS DRUG MART
01.2010 - 01.2012
OAC - undefined
KINCARDINE SECONDARY HIGH SCHOOL