Motivated and eager to learn, offering strong skills in customer service, fostering a supportive environment for all individuals. Seeking to apply abilities and dedication in a role that benefits from teamwork and personalized care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
EMERGENCY EDUCATIONAL SUPPORT WORKER
BLUWATER DISTRICT SCHOOL BOARD
Kincardine, ON
09.2023 - Current
Assisting students in their daily activities within their school day which includes both one on one and group activities.
COMMUNITY SUPPORT WORKER
COMMUNITY LIVING KINCARDINE AND DISTRICT
Kincardine, ON
11.2021 - Current
Provide care and compassion for supported individuals both in their home and out in the community
Carry out routine health related duties including administering daily medications and bathing routines
Plan and prepare meals and assist in feeding where necessary
Perform housekeeping duties such as laundry, washing dishes and making beds
CUSTOMER SERVICE REPRESENTATIVE
CANADIAN TIRE GAS BAR
Kincardine, ON
11.2014 - Current
Oversee store opening and closing procedures
Sales floor activities assist customers and address customer concerns
Responsible for balancing cash trays and deposits
Assist with merchandising and receiving
MANAGER
NEW ORLEANS PIZZA
Kincardine, ON
11.2020 - 04.2021
Dealt with customer complaints
Food ordering and maintained inventory management using reordering system
Mentored and trained new employees on company policies and procedures.
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
Monitored team productivity and performance to support goals.
Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
Utilized strong analytical and problem-solving skills to address operational issues.
SALES ASSOCIATE
RONA
Kincardine, ON
01.2018 - 11.2020
Greet customers and discuss type, quantity of appliances and advise customers on use and care of specialized products
Arranged delivery of appliances as well as selling and ordering all the supplies for the lighting department
Prepared sales contracts and accepted credit card or automatic debit payment