Jacquie Brunn
Kamloops,BC
Summary
Experienced with patient interactions, appointment scheduling, and record management in optometry setting. Uses effective communication to ensure patient satisfaction and streamline office processes. Knowledge of administrative duties essential for smooth daily operations.
Overview
19
19
years of professional experience
Work History
Optometry Receptionist/Optometry Assistant
Northshore Kamloops Optical
10.2023 - Current
- Maintained inventory levels for contact lenses, eyewear accessories, and office supplies, placing orders as necessary to prevent stockouts.
- Managed office bookkeeping with insurance billing and patient payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Processed medical insurance claims and payments.
Domestic Engineer
Jacquie Brunn
12.2005 - Current
- Exceptional organization, time management and budgeting skills
- Transporting children to school or activities when needed
- Cleaning and organizing living spaces
- Excellent interpersonal and communication skills
Front End Manager
KSpin
05.2023 - 03.2024
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Shipping Clerk
NRI 3PL
10.2016 - 10.2023
- Verified shipping documents for accuracy
- Received and distributed incoming packages to designated departments or personnel
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation
- Maintained inventory control system to ensure accurate tracking of all shipped items
- Exceptional organizational, time management, and budgeting skills
- Excellent interpersonal and communication skills
- Ability to work independently with minimal supervision
Education
Bachelor of Arts -
UCC
Kamloops01.2004
High School Diploma -
Sa-Hali Secondary School
Kamloops, BC06.2001
Skills
- Detail Orientated
- Teamwork
- Reliable
- Management
- Leadership
- Flexible Schedule
- Able to work in a fast-paced environment
- Exceptional organizational skills
- Time management
- Budgeting skills
- Excellent interpersonal skills
- Excellent communication skills
- Ability to work independently with minimal supervision
- Optical sales
- Patient scheduling
- Patient confidentiality
Languages
English
References
Queenie Wu
NorthShore Optical Centre
Owner/Manager
250-376-2202
Lindsay Williston
Optometrist
250-574-5339
Cheryl MacDonld
NRI
Supervisor
250-572-3414
Timeline
Optometry Receptionist/Optometry Assistant
Northshore Kamloops Optical
10.2023 - Current
Front End Manager
KSpin
05.2023 - 03.2024
Shipping Clerk
NRI 3PL
10.2016 - 10.2023
Domestic Engineer
Jacquie Brunn
12.2005 - Current
Bachelor of Arts -
UCC
High School Diploma -
Sa-Hali Secondary School