Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacques Legault

Ottawa,ON

Summary

Organized Entrepreneur with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. My goal is to learn and adapt to my environment while providing my upmost effort at all times.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server/Cashier Team Lead

Wild Oat
01.2023 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Car Detailer Manager

Everywhere Car Detailing
04.2022 - Current
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained clean, tidy and safe work environment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Exceeded company sales targets by promoting add-on services such as headlight restoration or wheel refinishing.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
  • Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.

Car Detailer

Glam Detailing
05.2023 - 07.2023
  • Worked mornings from 5:00am sometimes going into 12 hour shifts
  • Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
  • Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
  • Identified opportunities for process improvements, implementing changes that streamlined workflow and increased efficiency.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Maintained high-quality standards for detailing services, resulting in repeat customers and positive feedback.
  • Participated actively in promotional events showcasing car detailing skills resulting in an increase of new clientele base.
  • Washed cars and trucks daily for auto dealership.

Education

Associate of Arts -

University of Guelph
Guelph, ON

High School Diploma -

Glebe Collegiate Institute
Ottawa, ON
04.2022

Skills

  • Guest Relations Management
  • Relationship Building
  • Beverage Preparation
  • Guest Engagement
  • Safe Food Handling
  • Sales expertise
  • Strong Work Ethic
  • Food sales and promotion

Languages

French
Native or Bilingual
English
Native or Bilingual

Certification

Smart Serve

Timeline

Car Detailer

Glam Detailing
05.2023 - 07.2023

Server/Cashier Team Lead

Wild Oat
01.2023 - Current

Car Detailer Manager

Everywhere Car Detailing
04.2022 - Current

Associate of Arts -

University of Guelph

High School Diploma -

Glebe Collegiate Institute

Similar Profiles

CREATE PROFILE
Jacques Legault