Jacquelyn Navas
San Jacinto
Summary
Reliable and motivated professional with strong customer service experience in fast-paced environments. Skilled in communication, problem-solving, and handling multiple responsibilities efficiently. Experienced in working with diverse customers, managing transactions, and supporting team operations. Known for being dependable, organized, and quick to adapt. Seeking an opportunity to contribute strong work ethic and transferable skills in a customer-focused or administrative role.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Golf Cart Attendant
Soboba Casino Resort
08.2025 - Current
- Provide beverage service to guests across the golf course while maintaining high service standards.
- Handle cash and card transactions accurately and maintain proper inventory records.
- Operate service carts safely while delivering products efficiently across multiple course locations.
- Build rapport with guests and ensure a positive experience.
- Maintain cleanliness, organization, and compliance with service standards.
Server
Morongo Casino Resort
12.2022 - 06.2025
- Provided excellent customer service in a high-volume environment, addressing guest concerns promptly and professionally.
- Handled cash and credit card transactions accurately using POS systems.
- Balanced multiple priorities while ensuring quality service and compliance with health standards.
- Collaborated with team members to maintain smooth and efficient operations.
Sales Associate
Lowe’s
01.2022 - 11.2022
- Assisted customers with product selection and inquiries, delivering solutions and maintaining satisfaction.
- Processed payments, returns, and exchanges while ensuring accuracy and policy compliance.
- Maintained store organization, cleanliness, and safety standards.
- Executed merchandising strategies to optimize product displays and drive sales performance.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Food Runner / Expo
Soboba Casino
03.2021 - 11.2021
- Coordinated with staff to deliver accurate orders efficiently during high-volume service periods.
- Supported front-of-house operations, ensuring clean and organized work areas.
- Assisted in training new team members on service standards and operational procedures.
- Responded to customer inquiries, addressing concerns to maintain a positive environment.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Bakery Clerk
Stater Bros. Markets
01.2020 - 01.2021
- Communicated with customers regarding bakery orders and special requests.
- Monitored inventory, rotated stock, and maintained product displays to meet quality standards.
- Operated baking equipment efficiently to support daily production schedules.
- Trained new staff on bakery processes and safety standards to ensure compliance.
- Collaborated with team members to optimize workflow during peak customer hours.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Education
Diploma -
Mountain View High School
San Jacinto, CASkills
- Customer Service & Guest Relations
- Conflict Resolution & Problem Solving
- Cash Handling & Financial Accuracy
- Organization & Time Management
- Team Collaboration & Communication
- Experience with POS Systems
- Adaptability in Fast-Paced Environments
- Workplace Cleanliness & Safety Standards
- Strong Work Ethic & Reliability
- Patience and empathy
Timeline
Golf Cart Attendant
Soboba Casino Resort
08.2025 - Current
Server
Morongo Casino Resort
12.2022 - 06.2025
Sales Associate
Lowe’s
01.2022 - 11.2022
Food Runner / Expo
Soboba Casino
03.2021 - 11.2021
Bakery Clerk
Stater Bros. Markets
01.2020 - 01.2021
Diploma -
Mountain View High School