Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Navas

San Jacinto

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Morongo Casino Resort
12.2022 - Current
  • Serve guests daily in a high-volume, casual dining environment.
  • Accurately take and deliver food and drink orders.
  • Upsell menu items and specials, increasing average sales.
  • Maintain cleanliness and organization in compliance with health codes.
  • Handle guest concerns professionally, resulting in consistent positive reviews.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

Lowe’s
01.2022 - 11.2022
  • Greeted and assisted customers, promoting products and services.
  • Delivered excellent customer service and custom product recommendations.
  • Organized merchandise, labeled products, and maintained clean aisles.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Food Runner / Expo

Soboba Casino
03.2021 - 11.2021
  • Ran food and to-go orders to guests promptly.
  • Supported front-of-house team by maintaining cleanliness and setup.
  • Prepared expo line and ensured accuracy for outgoing orders.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Bakery Clerk

Stater Bros. Markets
01.2020 - 01.2021
  • Maintained clean, health-compliant bakery conditions.
  • Managed inventory, took cake orders, and restocked supplies.
  • Communicated with customers regarding bakery orders.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Education

Diploma -

Mountain View High School
San Jacinto, CA
06.2019

Skills

  • Effective communication abilities
  • Strong time management skills
  • Reliable, results-oriented, and efficient under pressure
  • Experience with POS systems and casino/hospitality environments
  • Fast learner and team player
  • Cash handling
  • Exceptional customer service
  • Strong work ethic
  • Guest engagement

Timeline

Server

Morongo Casino Resort
12.2022 - Current

Sales Associate

Lowe’s
01.2022 - 11.2022

Food Runner / Expo

Soboba Casino
03.2021 - 11.2021

Bakery Clerk

Stater Bros. Markets
01.2020 - 01.2021

Diploma -

Mountain View High School

Similar Profiles

CREATE PROFILE
Jacquelyn Navas