Summary
Overview
Work History
Education
Skills
Accomplishments
Licenses
Certification
Timeline
Generic

Jacquelyn Mayo

Digital Marketing, Communications & Community Engagement
Wasaga Beach,ON

Summary

Insightful Digital Media Specialist with experience in online advertising campaigns and brand promotion. Diverse knowledge and expertise in various platforms and marketing strategies. Focused on maximizing return on investment by continually monitoring analytics and updating approaches.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
6
6
Certifications

Work History

Paid Media Specialist

Bloom | Digital Marketing Agency
07.2023 - 07.2024

· Built and optimized Google ads, Meta ads, TikTok ads and LinkedIn ads for e-commerce and lead gen clients in the following industries: Makeup & Cosmetics, Women's Fashion, Home Furniture, Travel Programs and Cybersecurity Services

· Created and presented monthly dashboards highlighting MoM and YoY results to clients


Digital Media Specialist/Coordinator

DAC
04.2021 - 04.2023

· Built and optimized Google ads and Microsoft ads for two leading clients in the Automotive industry

· Created high-performing e-commerce and lead gen campaigns to achieve business goals

· Developed reports highlighting MoM and YoY results

· Trained and mentored new team members

· Promoted to Digital Media Specialist in March 2022

Social & Digital Media Specialist

Innovate By Day
11.2018 - 07.2019

· Created social media pages and content calendars for three Canadian-television series aired on CityTV, APTN & Accessible Media Inc.

· Created social listening reports weekly during episode air dates as well as final wrap-up reports following season finales



Fan Engagement Team Lead/Rep

MLSE (Maple Leaf Sports & Entertainment)
09.2015 - 12.2017

· Executed game-day activities at Toronto Maple Leafs, Toronto Raptors, Toronto Marlies and Toronto Football Club home games

· Promoted to team lead to manage reps executing on-site duties – including line busting, bag check, fan zone activations & in-seat visits

Digital Communications Associate/Marketing Intern

Invictus Games Toronto 2017
01.2016 - 10.2017

· Built and managed all social media pages - Facebook (120,000+ page Likes), Twitter (15K+ followers), Instagram (13K followers), YouTube, Flickr & LinkedIn

· Managed & frequently updated the official website – www.invictusgames2017.com - using WordPress

· Created monthly content calendars to promote key initiatives - including volunteer enrollment, ticket launch, merchandise sales, opening & closing ceremony talent announcements and more

· Experience in collaborating with sponsors and community partners to cross-promote significant events & milestones

· Promoted to Digital Communications Associate in May 2016

Mascot Program Co-Host/Ambassador

Toronto 2015 Pan Am/Parapan Am Games
01.2015 - 08.2015

· Public speaker presenting at elementary schools across the GTA with audiences of 300+ students & staff members
· Posted to mascot’s Instagram account @pachi_the_porcupine while attending community events

Promotional Rep

Waterloo Brewing Co.
05.2014 - 08.2014

· Set-up brand activations and execute sampling programs at Ontario festivals
· Posted to Facebook, Twitter and Instagram brand pages while attending community events

Education

Certificate - Digital Marketing Management

University of Toronto
Toronto, Ontario
09.2017 - 09.2018

Bachelor of Arts - Sociology - Business & Technology, Drama Minor

University of Waterloo
Waterloo, Ontario
09.2010 - 04.2014

Skills

Google Search Ads

Google Display Ads

Google Video Ads

Google Performance Max

Google Shopping Ads

Google Analytics

Google Ads Editor

Google Insights Finder

Google Sheets

Meta Ads

LinkedIn Ads

TikTok Ads

HootSuite

TweetDeck

Talkwalker

Eventbrite

SurveyMonkey

Canva

WordPress

Yoast SEO

Microsoft Ads

Microsoft Office

Facebook

Instagram

Twitter

YouTube

LinkedIn

Accomplishments

· Over 3.5+ years of agency experience

· Over 3+ years working in professional sports

Licenses

G-Licensed Driver (Ontario)

Certification

Google Ads Display

Timeline

Google Ads Display

07-2024

Google Ads Search

04-2024

Google Ads Video

02-2024

AI-Powered Shopping Ads

01-2024

Paid Media Specialist

Bloom | Digital Marketing Agency
07.2023 - 07.2024

Digital Media Specialist/Coordinator

DAC
04.2021 - 04.2023

Facebook Social Media Marketing

01-2021

Social & Digital Media Specialist

Innovate By Day
11.2018 - 07.2019

Certificate - Digital Marketing Management

University of Toronto
09.2017 - 09.2018

Digital Communications Associate/Marketing Intern

Invictus Games Toronto 2017
01.2016 - 10.2017

Fan Engagement Team Lead/Rep

MLSE (Maple Leaf Sports & Entertainment)
09.2015 - 12.2017

Mascot Program Co-Host/Ambassador

Toronto 2015 Pan Am/Parapan Am Games
01.2015 - 08.2015

Promotional Rep

Waterloo Brewing Co.
05.2014 - 08.2014

Smart Serve

05-2014

Bachelor of Arts - Sociology - Business & Technology, Drama Minor

University of Waterloo
09.2010 - 04.2014
Jacquelyn MayoDigital Marketing, Communications & Community Engagement