Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jacquelyn Guillen

Moreno Valley

Summary

Dedicated and compassionate childcare professional with a strong background in working with children of various age groups in both educational and caregiving settings. Recognized for excellent communication, patience, and the ability to build trusting relationships with children, parents, and colleagues. Skilled in creating engaging, age-appropriate activities that foster emotional, social, and cognitive development. Committed to maintaining a safe, nurturing environment that supports each child’s unique needs and potential.

Overview

7
7
years of professional experience

Work History

After-School Program Leader

Think Together, Inc
08.2022 - Current
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
  • Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Designed or used assessments to monitor student learning outcomes.

Virtual Student Ambassador

California State University San Bernardino
04.2020 - 06.2020
  • Mentored students to increase satisfaction and help each engage in campus life.
  • Built personal relationships with guests to promote positive experiences.
  • Scheduled appointments between students and myself if were struggling with a class or personal life.
  • Send weekly mass and individual emails to my mentees regarding upcoming workshops I was hosting.
  • Documenting who I was contacting through email, who was responding to my email, and who was attending my workshops through the EAB system.
  • Host two workshops a week on different workshops in regards to academics, personal, mental wellness, career pathways, financial literacy, etc.
  • Document what days, times, and how many attended the workshops on Microsoft Team.
  • Promote social media page for the mentees.
  • Making posts on media page in regards to the mentoring program.

Student Paraprofessional

California State University San Bernardino
03.2020 - 04.2020
  • Prepared instruction materials, including making copies, constructing bulletin boards, and setting up work areas.
  • Shadowing other Peer Paraprofessionals on the school tours in order to do own individual tours to other students interested in attending Cal State San Bernardino.
  • Taking inventory of office supplies and school memorabilia to be distributed to students who were accepted to Cal State San Bernardino and visiting students.
  • Provide customer service by answering phone calls, returning phone calls, and responding to emails.
  • Update the tour website pages with any changes to tour schedules.
  • Confirm room and staff presentations.
  • Process acceptance applications.

Server/Head Cashier

Croomdogs
02.2018 - 05.2018
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

Education

High School Diploma -

Rancho Verde High School
Moreno Valley, CA

Bachelor of Social Science - Sociology

California State University of San Bernardino

Skills

  • Leadership coaching
  • Community Outreach
  • Recruiting Strategies
  • Community Relations
  • Adaptability and Flexibility
  • Collaborative teamwork
  • Behavior Guidance & Positive reinforcement

Affiliations


  • Orientation and First Year Experience Leader
  • Alpha Phi Sorority Eta Beta Chapter
  • Peer Leaders Uniting Students (PLUS)
  • Key Club
  • Link Crew Leader
  • Rancho Verde High School Cheer Team
  • National Honor Society

Timeline

After-School Program Leader

Think Together, Inc
08.2022 - Current

Virtual Student Ambassador

California State University San Bernardino
04.2020 - 06.2020

Student Paraprofessional

California State University San Bernardino
03.2020 - 04.2020

Server/Head Cashier

Croomdogs
02.2018 - 05.2018

Bachelor of Social Science - Sociology

California State University of San Bernardino

High School Diploma -

Rancho Verde High School

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Jacquelyn Guillen