Jacquelyn Elvin
LINDSAY,ONTARIO
Summary
Diligent Court and Client Representative with solid background in courtroom procedures and legal documentation. Collaborated effectively with judges and attorneys to ensure seamless case management and timely processing of court records. Demonstrated strong organizational and communication skills, consistently maintaining accurate records and providing exceptional administrative support. Successful at excelling in fast-paced, competitive work environments. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and self-motivated to achieve success.
Overview
22
22
years of professional experience
Work History
Court and Client Representative
Ministry of the Attorney General
11.2023 - Current
- Provided assistance to attorneys and court personnel in courtroom
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court orders and judgments for signature.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Drafted professional court correspondence to facilitate legal proceedings.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Promoted transparency within the judicial system by accurately entering case details into electronic databases.
- Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
- Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
- Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Reduced clerical errors by implementing quality control measures when handling sensitive information.
- Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
- Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
- Facilitated smoother court proceedings by efficiently scheduling and managing court calendars.
- Trained new clerks on court procedures, elevating overall departmental knowledge and performance.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
Personal Banking Associate
BMO Bank Of Montreal
04.2020 - 12.2022
- Daily success in outbound calls that produced client relationships, appointments, and revenue
- Evaluated client financial positions and identified most appropriate banking products.
- Opened business and personal accounts.
- Exceeded sales goals in on consistent basis.
- Adhered to established security procedures and reported potential fraud or safety violations to management
- Completed pre-approved loan applications
- Provided advice on different bank products and financial options.
- Balanced teller drawers and ATM cash.
- Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
Bookkeeper/Labourer
Solid Solutions
08.2015 - 12.2019
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income while organizing and maintaining bank statements for all accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- String lined the layout and set wood for forming materials to prepare for concrete pours.
- Leveled, smoothed and finished surfaces of poured concrete footings for construction projects.
- Stripped footings
Fork Lift Driver/Labourer
Crayola
09.2009 - 09.2012
- Operated a stand-up Raymond forklift with reach, as well as a Toyota sit-down
- Maneuvered forklift safely in congested and confined areas
- Loaded/unloaded truck trailers
- Fast assembly line work
- Conveyor belt maintenance
- Accurately set up large machines to perform packaging
Shift Supervisor
Tim Hortons
09.2002 - 05.2008
- Completed store opening and closing procedures and confirmed tills were balanced.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Ensured staff were appropriately dressed
- Promoted communication
- Motivated the team
Bartender
Angelo's
07.2005 - 09.2005
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Provided exceptional customer services
Education
Certificate - Canadian Investment Funds Course
IFSE INSTITUTE
Mississauga, ON08.2022
Certificate - First Aid And CPR
Canadian Red Cross
Orillia, ON06.2022
College Diploma - Registered Massage Therapy
Georgian College of Applied Arts And Technology
Barrie, ON08.2015
Grade 12 Equivalent - GED
Independent Learning Centre
Toronto, ON07.2013
Skills
- Strong organization
- Data entry
- Court procedures
- Document preparation
- Courtroom procedures
- Office management
- Docket management
- File management
- Court processes
- Case file preparation
- Legal Terminology Knowledge
- Proofreading
- Legal terminology
- Schedule management
- Filing systems
- Criminal law expertise
- Calendar management
- Records management
- Payment collection
- Dispute resolution
- Court records research
- Records request coordination
- Confidentiality
- Court operations support
- Arrest processing
- Customer service
- Document verification
- Problem-solving abilities
- Money handling
- Teamwork and collaboration
- Time management
- Multitasking
- Excellent communication
- Critical thinking
- Active listening
- Decision-making
- Professional ethics
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Deadline management
- Conflict resolution
- Computer literacy
- Goal setting
- Public speaking
- Continuous improvement
Timeline
Court and Client Representative
Ministry of the Attorney General
11.2023 - Current
Personal Banking Associate
BMO Bank Of Montreal
04.2020 - 12.2022
Bookkeeper/Labourer
Solid Solutions
08.2015 - 12.2019
Fork Lift Driver/Labourer
Crayola
09.2009 - 09.2012
Bartender
Angelo's
07.2005 - 09.2005
Shift Supervisor
Tim Hortons
09.2002 - 05.2008
Certificate - Canadian Investment Funds Course
IFSE INSTITUTE
Certificate - First Aid And CPR
Canadian Red Cross
College Diploma - Registered Massage Therapy
Georgian College of Applied Arts And Technology
Grade 12 Equivalent - GED
Independent Learning Centre
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