Jacquelyn Amodia
Shingle Springs
Summary
Success-oriented team player offering years of management and data handling experience. Looking for a career in a company that I can grow with.
Overview
12
12
years of professional experience
13
13
years of post-secondary education
Work History
Purchasing Agent
Cascade
Chico
2022.10 - Current
- Receive and respond to emails as well as calls from vendor concerning orders, delays, tracking, and ETA’s
- Writing POs for all 3 of our warehouses across the country and sending to all of our vendors while taking note of what is needed for stock.
- Running the Returns Department - processing the returns of items from customers which includes contacting vendors, receiving RA numbers, relaying crucial information on defective items, and processing the return order to ensure credit to the customer and Cascade as quickly and efficiently as possible
- Following up with vendors and CSR’s on unfulfilled credit memos
- Separately processing returns for our sister company Ortoped located in Canada
- Entrusted to train all new employees on processing PO’s, batches, and potentially returns (once qualified in the previous areas mentioned)
- Was given acknowledgement when taking over the returns department for cleaning up all loose ends and making it the best it has looked since the company started
Assistant Manager
Goodwill Industries
Chico
2017.10 - 2022.10
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Keyholder
Goodwill
Chico
2016.07 - 2017.10
- Received and counted money throughout the day.
- Processed cash, credit, and debit payments.
- Contributed to exceeding sales goals.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Clerk Processor
Goodwill
Chico
2015.07 - 2016.07
- Worked directly with all production departments to achieve sales goals.
- Handled cash, debit and credit payments with no variances.
- Built relationships with customers to increase likelihood of repeat business.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
Dog Groomer
Coature Pet Spa
Chico
2014.05 - 2014.08
- Cleaned kennels, animal holding areas, and animal loading/unloading facilities.
- Handled cash, debit and credit transactions after grooming expectations were exceedingly met.
- Provided pet owners with excellent customer service and compassionate care for their pets.
Education
Associate of Science - Plant Sciencr
Butte College
Oroville, CA 2012.09 - 2026.01
High School Diploma -
Pleasant Valley High School
Chico, CA 2009.09 - 2013
Skills
- Strong work ethic
- Zesty personality
- Self motivator with a thirst for knowledge
- Types at 72 wpm
- Data management and organization
- Reliable and Punctual
- Data Entry and 10-Key
Timeline
Purchasing Agent
Cascade
2022.10 - Current
Assistant Manager
Goodwill Industries
2017.10 - 2022.10
Keyholder
Goodwill
2016.07 - 2017.10
Clerk Processor
Goodwill
2015.07 - 2016.07
Dog Groomer
Coature Pet Spa
2014.05 - 2014.08
Associate of Science - Plant Sciencr
Butte College
2012.09 - 2026.01
High School Diploma -
Pleasant Valley High School
2009.09 - 2013