JACQUELUN MOSLEY
Marysville
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
23
23
years of professional experience
Work History
Cashier/Grocery Checker
Savemart
Marysville, CA
09.2021 - 04.2025
- Processed cash register transactions on POS and provided correct change.
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Returned non-purchased products to shelves, maintaining strong visual merchandising.
- Resolved conflicts with customers and looked for opportunities to improve satisfaction.
Customer Experience Team Lead
Trader Joes
Sacramento CA, Brooklyn NY, Manhattan NY
02.2002 - 06.2019
- Motivated team members to achieve individual targets contributing to team success.
- Identified upselling opportunities while maintaining excellent customer service standards.
- Maintained up-to-date knowledge of product information to assist customers effectively.
- Managed high volume of inbound and outbound calls with emphasis on customer satisfaction.
- Led customer service initiatives to enhance overall shopping experience and satisfaction.
- Opened Manhattan NY & Brooklyn Locations, received 6 trucks daily & operation of both manual/electric high low pallet jacks.
- Shipping/receiving deliveries/maintained invoices & delivery slips.
Produce Lead Clerk
New Earth Market
Yuba City, CA
11.2017 - 08.2018
- Maintained fresh Organic Produce
- Received shipments & check in truckloads
- Warehoused backstock
- Maintained daily spoils & damaged products
Education
High School Diploma -
Marysville High School
Marysville, CA07.1986
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Product restocking
- Product knowledge
- Complex Problem-solving
- Cash drawer balancing
- POS system operations
Timeline
Cashier/Grocery Checker
Savemart
09.2021 - 04.2025
Produce Lead Clerk
New Earth Market
11.2017 - 08.2018
Customer Experience Team Lead
Trader Joes
02.2002 - 06.2019
High School Diploma -
Marysville High School