Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jacqueline (Jacquie) Costello

Jacqueline (Jacquie) Costello

London,Canada

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Hardworking and passionate job seeker with strong organizational skills eager to senior-level Recruitment/Human Resources position. Ready to help team achieve company goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

RECRUITMENT SPECIALIST/OPERATIONS COORDINATOR

WESTERN UNIVERSITY
01.2018 - Current
  • Managed recruitment process for faculty and staff in Western University's nursing program, utilizing relevant metrics to indicate scope of work, budget size, payroll administration, and research funding
  • Counseled faculty and staff on Collective Agreement in consultation with Academic Leaders to design retention strategies, with a focus on mentoring, coaching, and professional development
  • Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
  • Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.

HR GENERALIST

CARRIER CENTERS
09.2016 - 01.2018
  • Led recruitment and selection activities including working with regional managers to determine position requirements, preparing postings, participating in the screening and selection process, and providing feedback and guidance to hiring managers
  • Facilitated employee orientation and assisted with training coordination, policy development and documentation, labour relations


VP of Human Resources

PINPOINT PROPERTY MANAGEMENT
11.2014 - 06.2016
  • Developed, coordinated, and performed Human Resources processes, managing operational daily functions, crafting/installing policies and procedures, translating strategy to culture to meet key business objectives
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

DIRECTOR OF OPERATIONS

LARLYN PROPERTY MANAGEMENT
09.2010 - 12.2014
  • In concert with CEO, led in developing and implementing strategies, goals, policies, procedures, and services to achieve organizational objectives for senior management team, leveraging human capital to participate in solutions
  • Assisted Human Resources department with employee relations and termination issues
  • Managed the day-to-day operations of a team of 300+ for 6 Regional Offices
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.

GENERAL/HUMAN RESOURCES MANAGER

ROYAL MATTRESS
09.1997 - 08.2012
  • Reporting to President of company, provided operational direction and leadership for sustaining key business requirements; interfaced with business leaders as subject matter expert to align best practice talent acquisition strategies to continually meet organizational growth and business objectives
  • Directed a team of 9 managers and 70+ support staff for 4 district departments
  • Orchestrated daily high-level HR functions and coordinated operational aspects of human resources, including employee relations issues, benefits, compensation, performance, schedules, hiring, and promotions
  • Implemented performance reviews and motivational strategies to elevate HR team results.

Education

Master of Business Administration -

The University of Fredericton
12.2020

Bachelor of Arts -

The University of Western Ontario
London, ON
06.2008

Associate of Arts - Human Resource Management

Fanshawe College of Applied Arts And Technology
London, ON

Skills

  • Collaboration
  • Employee Relations
  • Communication
  • Strategic Planning
  • Policy Development
  • Critical Thinking
  • Recruitment
  • Resume Screening
  • Human Resources Support
  • Training and mentoring

Certification

  • Certified Human Resources Leader, HRPA - 2012

Timeline

RECRUITMENT SPECIALIST/OPERATIONS COORDINATOR

WESTERN UNIVERSITY
01.2018 - Current

HR GENERALIST

CARRIER CENTERS
09.2016 - 01.2018

VP of Human Resources

PINPOINT PROPERTY MANAGEMENT
11.2014 - 06.2016

DIRECTOR OF OPERATIONS

LARLYN PROPERTY MANAGEMENT
09.2010 - 12.2014

GENERAL/HUMAN RESOURCES MANAGER

ROYAL MATTRESS
09.1997 - 08.2012

Master of Business Administration -

The University of Fredericton

Bachelor of Arts -

The University of Western Ontario

Associate of Arts - Human Resource Management

Fanshawe College of Applied Arts And Technology
Jacqueline (Jacquie) Costello