Jacqueline Walter

• Manage invoicing processes, ensuring timely and accurate billing for clients.
• Reconcile accounts receivable discrepancies, enhancing financial accuracy and reporting efficiency.
• Implement streamlined procedures to reduce processing time for payments and collections.
• Led initiatives to improve cash flow through effective credit control measures and customer follow-ups.
• Analyze aging reports to identify collection priorities, reducing outstanding receivables significantly.
• Collaborate with cross-functional teams to resolve customer disputes, improving client satisfaction rates.

• Implemented new customer accounts into the computer system.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Monitored aging reports, prioritizing collections efforts based on customer payment history and credit risk analysis.
• Served as a key point of contact for external customers, addressing inquiries and resolving issues professionally and effectively.

Human Resource Assistant (Andrews Electronics)

• Handled distribution of new hire paperwork and files.
• Reviewed weekly timesheets for accuracy.
• Assisted with benefit-related issues to determine whether to escalate to HR Manager.

IT Assistant (Andrews Electronics)

• Handling the weekly processing of back-up tapes for retention through Iron Mountain Secure Sync System.
• First response for credit card related problems through the Paypal processing system.