Jacqueline Walker
Toronto
Summary
Developed leadership and collaboration skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and mentorship, with focus on achieving organizational goals. Looking to leveraging transferable skills to contribute effectively and share knowledge with incoming students.
Overview
1
1
year of professional experience
Work History
Aquatic Lesson Supervisor and Swim Instructor
Pedalheads Swim
08.2023 - 01.2025
- Coordinate the flow of lessons, take attendance and provide constructive feedback to instructors to ensure the effective instruction of the swim curriculum
- Managed and oversaw a team of 20+ swim instructors providing training and mentorship to maintain high teaching standards and career development of junior employees
- Provided exceptional customer service addressing concerns and collaborating with management to solve these inquiries
Room Host
Trinity College
09.2024 - 01.2025
- Delivered short and engaging presentations to prospective Trinity College students and guardians advertising College programs, resources and residence-life
- Professionally and personably showcased my residence room to up to 7 tour guests highlighting unique room features and accommodations
- Ensured tour information shared through Excel was up-to-date and accurate
Legal Assistant
ESA Lawyers
09.2023 - 02.2024
- Handled office scheduling and made notes for deadlines, motions, and other important dates
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials
Education
Bachelor of Arts - Social Science
University of Toronto, Trinity College
St. George Campus06.2028
Skills
- Word and Excel Proficiency
- Standard First Aid and CPR-C Certified
- Strong Oral and Written Communication
- Customer service
- Administrative support
- Training and Mentoring
ADDITIONAL EXPERIENCE
OneProsper International
Lead Writer - Blog Team // December 2022 to November 2023
- Writes blog posts concerning topics that include women’s empowerment, education, and the importance of volunteerism
- Managed and led monthly meetings with a team of 10 to discuss blog promotion, brainstorm topics, and improve website design
Languages
French
Limited Working
Russian
Limited Working
Timeline
Room Host
Trinity College
09.2024 - 01.2025
Legal Assistant
ESA Lawyers
09.2023 - 02.2024
Aquatic Lesson Supervisor and Swim Instructor
Pedalheads Swim
08.2023 - 01.2025
Bachelor of Arts - Social Science
University of Toronto, Trinity College
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