JACQUELINE VILLALPANDO
Nuevo
Summary
Dedicated and results-driven business graduate with hands-on experience in entrepreneurship, marketing, and operations. Highly proficient in managing all aspects of business development, from administration and payroll to sales, marketing, and customer relations. Skilled problem-solver with a track record of building strong client relationships and driving company growth in fast-paced environments. Ready to leverage business acumen and leadership experience to contribute to new professional opportunities.
Overview
7
7
years of professional experience
Work History
Founder & CEO
RG Legacy LLC (DBA Empire Sounds)
Perris
11.2023 - Current
- Formed and managed all aspects of the business, including administrative tasks, payroll, accounting, and inventory management.
- Acted as the primary point of contact for clients, vendors, and partners, ensuring smooth communication and operations.
- Oversaw marketing strategies, including social media management, advertisements, and promotions to drive brand awareness and sales.
- Managed all sales processes, from initial client interaction to finalizing deals and maintaining long-term relationships.
In-Home Caregive
In Home Support Services
Perris
05.2019 - 02.2024
- Assisted patients with dressing, grooming, and feeding needs, helping them adapt to mobility restrictions.
- Built strong relationships with clients, providing emotional support and companionship.
- Managed clients' daily chores, appointments, and errands, including transporting to appointments and purchasing supplies.
- Coordinated medicine schedules and assisted in symptom management to improve quality of life.
Customer Service Representative
Pacific Sales Kitchen & Home
Riverside
04.2019 - 09.2020
- Maintained customer satisfaction through forward-thinking strategies addressing needs and resolving concerns.
- Liaised between customers, management, and the sales team to recommend appropriate solutions.
- Developed strong community reputation through commitment to customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
California State Polytechnic University, Pomona
Pomona, CA05-2024
Skills
- Business management
- Marketing strategy
- Client relationship
- Sales process
- Financial oversight
- Customer satisfaction
- Administrative Support
- Business Development
- Payroll & Accounting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Founder & CEO
RG Legacy LLC (DBA Empire Sounds)
11.2023 - Current
In-Home Caregive
In Home Support Services
05.2019 - 02.2024
Customer Service Representative
Pacific Sales Kitchen & Home
04.2019 - 09.2020
Bachelor of Science - Business Administration And Management
California State Polytechnic University, Pomona