Jacqueline Vieyra
North Bay ,Ontario
Summary
Hardworking, dependable worker who thrives in a team atmosphere. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Just Cozy
North Bay, ON
12.2024 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Sales Associate
Rona Home and Garden
Brantford, ON
04.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Grocery Associate
Giant Tiger
Northbay, ON /Ancaster, ON
07.2021 - 11.2023
- Monitored thermometers for proper temperatures in cases and coolers, adjusting equipment as necessary and maintaining temperature logs to show safe storage practices.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Managed efficient cash register operations.
Cashier/Sales Associate
Dollarama
Cambridge, Ontario
01.2018 - 04.2020
- Punctual and professional, gladly took on extra shifts
- Supported team members when additional assistance was needed in daily operations
- Helped team achieve quality goals by minimizing errors and identifying conformance issues or errors
- Maintained organized storage systems, always following outlined plans to minimize record-keeper errors and fulfillment delays
- Satisfied customers by locating and packaging products for fast delivery
- Contributed to overall department safety with consistent use of protective gear and correct safety behaviors
- Closed sales using a positive and upbeat approach.
Janitorial Worker
Fuku Commercial Services
Burlington, North Bay, ON
08.2016 - 05.2018
- Notified supervisors of faulty operations and defective materials
- Protected workers by always following chemical handling and other safety requirements
- Supported environmental efforts such as recycling with daily attention to collection and disposal efforts
- Delivered on the promise of dependable cleaning services by completing daily checklists
- Protected building users and staff by consistently following safety protocols
- Unloaded incoming inventory and placed products onto shelves.
Receptionist
Salon Miah
Burlington, Ontario
09.2015 - 11.2016
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Organized salon paperwork and office files
- Kept the work area in a clean and neat fashion to stay productive
- Informed guests of spa services, programs, and activities over the phone and in person
- Assisted spa technicians with room set-up
- Scheduled beauty consultations and hair styling appointments
- Responded to customer inquiries in a friendly and professional manner
- Collaborated with clients of all types to increase profile and status through effective styling
- Maintained a calm, professional, and fully functional facility at all times.
Education
High School Diploma -
Ancaster High School
Ancaster, ON06.2019
Skills
- Customer Service
- Merchandising and Display
- POS System Operations
- Item Ticketing and Pricing
- Flexible Hours
- Shrinkage Prevention
- Revenue Growth
Languages
English
Timeline
Retail Sales Associate
Just Cozy
12.2024 - 03.2025
Sales Associate
Rona Home and Garden
04.2023 - 11.2024
Grocery Associate
Giant Tiger
07.2021 - 11.2023
Cashier/Sales Associate
Dollarama
01.2018 - 04.2020
Janitorial Worker
Fuku Commercial Services
08.2016 - 05.2018
Receptionist
Salon Miah
09.2015 - 11.2016
High School Diploma -
Ancaster High School