Jacqueline Vera
Chico
Summary
Very adaptable to new environments and ready to learn new skills! I have exceptionally good customer service skills and always try to find the best way to keep the customer satisfied while providing a friendly and professional demeanor. I also have experience with POS systems, management, cash handling, and working alone in a packed/stressful environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
La Familia Restaurant
Chico, CA
08.2023 - Current
- Delivered outstanding customer service, making sure every guest was satisfied and had their needs met. As well as resolving customer complaints while maintaining professionalism.
- Worked efficiently with kitchen staff to improve the speed and rate at which the orders come out.
- Trained new servers on menu items and restaurant protocols to ensure consistency in service.
- Maintained cleanliness and organization of the restaurant, adhering to health and safety standards.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Worked with POS system to place orders, manage bills, keeping tabs organized, and closing out when the shift is over.
Education
Business Administration
Butte College
Chico, CA2028
High School Diploma -
Chico High School
Chico, CA06.2025
Skills
- Team collaboration
- Cash handling
- Guest engagement
- Strong work ethic
- Memory retention
- Cleanliness standards
Certification
California Food Handler Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
La Familia Restaurant
08.2023 - Current
Business Administration
Butte College
High School Diploma -
Chico High School