JACQUELINE VELADOR
Primos Mexican Food and Cantina
Redlands
1
Certification
5
years of professional experience
Experienced with venipuncture and capillary puncture, ensuring efficient and accurate blood collection. Utilizes patient interaction skills to create calm and reassuring environment. Knowledge of safety protocols and infection control standards, contributing to high level of patient care and diagnostic accuracy.
Work History
Assistant Manager
2 Years 7 Months- Mentor staff on company standards
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted with inventory management, tracked budget, and prepared reports for management review
- Supported staff development by mentoring on adherence to company standards.
- Handle opening and closing procedures, balance cash drawer,process deposits
- Trained staff on POS procedures, service standards, and guest resolution techniques.
- Scheduled shifts and balanced labor coverage with operational demand.
Phlebotomist
4 Months- Prepared and labeled specimens for laboratory testing, ensuring accurate and timely analysis.
- Maintained accurate records of blood collection activities and patient information to support seamless patient care.
- Managed the operation of centrifuges, microscopes, and other laboratory equipment.
- Maintained compliance with HIPAA, OSHA, and clinic policies during all specimen collection activities.
- Operated centrifuges, microscopes, and other laboratory equipment as needed.
Phlebotomy Student
- Collected venous and capillary specimens using proper phlebotomy techniques and patient identification protocols.
- Prepared collection supplies, maintained sterile workstations, and followed infection control standards.
- Verified patient information, consent, and test orders before specimen collection.
- Followed safety procedures for sharps disposal, exposure prevention, and laboratory compliance.
- Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
Shiftleader
3 Years 2 Months- Resolved customer concerns, enhancing satisfaction and loyalty
- Oversaw inventory management to ensure stock availability
- Coordinated team schedules to optimize staffing during peak business hours
Education
High School Diploma
Phlebotomist License
Skills
Customer service 8 years
Inventory management
Bilingual proficiency
Teamwork and collaboration
Glucose screening
Specimen handling
Order of draw
HIPAA compliance
Patient confidentiality
Paperwork processing
Sanitation and sterilization
Certification
- Phlebotomist -2025
- BLS Basic Life Support, American Heart Association - 2025
Timeline
Phlebotomy Student
Global Medical Center
01.2026 - 01.2026Read More
Phlebotomist
Clinica Medica Familiar
01.2026 - 05.2026Read More
Assistant Manager
Primos Mexican Food and Cantina
03.2024 - CurrentRead More
Shiftleader
LUNA GRILL
06.2021 - 08.2024Read More
INDIAN SPRINGS HIGH SCHOOL
High School Diploma
Read More
US COLLEGES
Phlebotomist License
Read More