Jacqueline Torres Morales

A highly experienced and certified Med-Legal Interpreter with over 15 years of expertise specializing in Workers' Compensation cases. Adept at facilitating communication between claimants, medical providers, and legal professionals, I bring strong analytical, problem-solving, and customer service skills to every case. Fluent in both English and Spanish, I have a proven track record in ensuring clear and accurate interpretation, which is essential in resolving complex claims. With deep familiarity with California Workers' Compensation regulations and insurance protocols, I can seamlessly assist in managing claims and providing exceptional service to both claimants and clients.

• Spanish Medical Interpreter Certification, National Board of Certification for Medical Interpreters, 07/23/29
• Court Interpreter Certification (In Progress), Judicial Council of California, 2019
• Real Estate Agent License, California Department of Real Estate, 07/20/27
• Loan Signing Agent License, National Notary Association, 07/12/26
• Notary Public Commission, National Notary Association, 07/12/26
• Connecting Worlds: 40-Hour Healthcare Interpreter Training, University of California, Davis Health System, 2011

• Fully bilingual in English and Spanish with expertise in medical-legal interpretation
• Strong claims management skills with over 15 years of experience in medical and legal settings
• Expertise in communication and customer service, ensuring empathy and clear understanding during every step of the claims process
• Knowledge of California Workers' Compensation laws and industry standards
• Active Certified Spanish Medical Interpreter and in-progress Court Interpreter Certification
• High level of organization, attention to detail, and documentation skills
• Proficient in using claims management software and digital communication tools for remote and in-person interactions