Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Thomas

Surrey,Canada

Summary

Dynamic professional cleaner with extensive experience at Casa Terra, excelling in deep cleaning and customer service. Proven ability to train teams and ensure compliance with health regulations. Recognized for meticulous attention to detail and effective time management, consistently delivering exceptional results in both residential and commercial settings.

Overview

14
14
years of professional experience

Work History

Professional cleaner

Casa Terra
Surrey, Canada
01.2021 - 09.2023
  • Performed thorough residential cleaning to ensure high levels of sanitation and customer satisfaction.
    Provided comprehensive commercial cleaning services to promote cleanliness in business settings.
  • Trained new staff on effective cleaning techniques and safety protocols.
  • Ensured compliance with health and safety regulations during all cleaning activities.
  • Changed linens on beds when requested by client or hotel staff.
  • Inspected areas after completion to ensure they met standards of cleanliness set forth by the company.

Professional Cleaner

Merry maids
Surrey, Canada
11.2018 - 12.2020
  • Specialized in residential cleaning, enhancing living spaces through meticulous attention to detail.
    Conducted commercial cleaning operations, delivering exceptional service and maintaining professionalism.
  • Cleaned residential and commercial spaces using industry-standard tools and equipment.
  • Followed detailed cleaning checklists to ensure thorough and consistent service delivery.
  • Managed time effectively to complete multiple cleaning tasks within set schedules.

Cashier- Assisted manager

Big Petes Liquor Store
Delta, Canada
06.2014 - 10.2018
  • Processed customer transactions accurately and efficiently at local liquor store.
  • Managed cash register and balanced drawer at end of shifts.
  • Assisted customers with product selections and provided recommendations.
  • Maintained cleanliness and organization in checkout area and store displays.
  • Handled customer inquiries and resolved issues professionally and promptly.
  • Monitored inventory levels and restocked shelves as needed throughout shifts.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cast member

Cineplex scotiabank theatre
Vancouver, Canada
09.2010 - 12.2013
  • Ripped tickets and assisted guests with inquiries and directions.
    Conducted theatre and washroom checks to ensure cleanliness and safety.
    Restocked condiment inventory to maintain service quality and availability.
  • Managed ticket sales and handled cash transactions efficiently.
  • Maintained cleanliness and organization in theater spaces.
  • Organized, stocked and replenished merchandise following set standards.
  • Collaborated with colleagues to ensure efficient operations throughout shifts.

Sales associate

Aunt Leah's Tree Lodge
12.2009 - 12.2010
  • Processed cash transactions accurately and efficiently.
    Executed cutting and wrapping of trees to meet customer specifications.
  • Assisted customers with product selection and inquiries.
  • Maintained knowledge of store inventory and promotions.
  • Collaborated with team members to improve customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Education

Some College (No Degree) - Family And Community Services

Academy of Learning Career College
Newton,BC
09-2025

Trade school -

Bladerunners
Surrey
06.2014

High school or equivalent -

Guilford Park Secondary
Surrey
06.2012

Skills

  • Customer service
  • Team training
  • Time management
  • Cleaning protocols
  • Health regulations
  • Sales techniques
  • Effective communication
  • Self-motivation and initiative
  • Chemical handling
  • Deep cleaning expertise
  • Able to lift 55 lbs

Timeline

Professional cleaner

Casa Terra
01.2021 - 09.2023

Professional Cleaner

Merry maids
11.2018 - 12.2020

Cashier- Assisted manager

Big Petes Liquor Store
06.2014 - 10.2018

Cast member

Cineplex scotiabank theatre
09.2010 - 12.2013

Sales associate

Aunt Leah's Tree Lodge
12.2009 - 12.2010

Some College (No Degree) - Family And Community Services

Academy of Learning Career College

Trade school -

Bladerunners

High school or equivalent -

Guilford Park Secondary

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Jacqueline Thomas