Jacqueline Szoke
Calgary,AB
Summary
Dynamic Golf Course Attendant with proven expertise at the City of Calgary, excelling in customer service and equipment management. Recognized for enhancing guest experiences and fostering strong relationships, while effectively managing rental operations and maintaining course standards. Committed to delivering exceptional service and ensuring a welcoming environment for all visitors.
Overview
5
5
years of professional experience
Work History
Golf Course Attendant 2
City of Calgary
Calgary, Alberta
08.2020 - Current
- Assisted customers with inquiries about course rules and services offered.
- Collaborated with team members to enhance overall customer experiences on the course.
- Greeted incoming customers, answered questions, provided information on course fees and availability.
- Assisted golfers with registration, check-in and payment for rounds of golf.
- Maintained the cleanliness of clubhouse and grounds by picking up trash and debris.
- Attended staff meetings regularly to stay updated on new procedures or changes in policy.
- Monitored weather conditions and communicated course closures or restrictions.
- Managed the rental of golf equipment and carts, ensuring proper handling and return.
- Provided excellent customer service to members and guests, ensuring a positive golfing experience.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
Bachelor of Arts - Theatre Arts
Mount Royal University
Calgary06-1986
Skills
- Customer service
- Equipment management
- Course maintenance
- Check-in processes
- Rental operations
- Team collaboration
Timeline
Golf Course Attendant 2
City of Calgary
08.2020 - Current
Bachelor of Arts - Theatre Arts
Mount Royal University