Jacqueline Stacey
Ottawa
Summary
Dynamic professional seeking a full-time role that provides meaningful challenges while leveraging exceptional interpersonal skills, effective time management, and proven problem-solving expertise. Strong foundation in analytical thinking and a commitment to continuous learning, complemented by excellent communication abilities. Eager to contribute to team success and drive positive outcomes through collaboration and innovation. Prepared to embrace new challenges and advance organizational objectives with unwavering dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Independent Contractor ;Sales Representative
Sutton Group Ottawa Realty
04.2013 - Current
- Partner with clients to achieve their real estate goals in buying, selling, and leasing both residential and commercial properties. Build and maintain strong client relationships, generating business through referrals, networking, and lead conversion. Leverage social media, online platforms, and traditional publications to market listings and expand reach.
- Operate as an independent contractor, managing all aspects of the business including marketing strategies, financial management, and client communications. Known for delivering personalized service, market expertise, and results-driven solutions across diverse property types.
Senior Manager
Apple Inc
07.2009 - 12.2013
- Led operations in a high-volume, technology-focused retail environment with a team of up to 150 employees across multiple departments. As senior management, supported overall store performance in the absence of the store leader and directly managed five department leaders. Played a key role in launching a new store location in a previously untapped market in 2009, achieving 100% business growth and a 200% increase in staffing over three years.
- Championed in-store training and development, promoting a strong culture of internal growth and employee advancement. Designed and implemented a cellular training program that safeguarded both employee and customer experiences during high-pressure, high-volume launches. Spearheaded the execution of national company initiatives, new product rollouts, and strategic meetings. Frequently selected to assist with major product launches and operational support in locations across the country, ensuring flawless execution and customer satisfaction.
Campus General Manager
Banana Republic
06.2005 - 07.2009
- (Multiple Location General Manager)
- Successfully launched and expanded, two separate fashion retail locations—women's and men's—within the same mall, opening the women's store first, followed by the men's a year later. Built strong customer relationships that drove a 75% increase in sales over three years. Both stores achieved multiple awards for gross margin performance, visual merchandising, community involvement, and loss prevention excellence.
- Supported numerous store openings and partnered with cross-functional teams to launch seasonal collections and brand initiatives. Hired, trained, and developed management and frontline staff, fostering high employee retention and morale. Implemented company-wide initiatives, consistently achieving and exceeding sales targets. Led the sales team to international recognition, with team members receiving global awards and participating in the strategic planning to be rolled out across the brand.
Education
Real Estate - Post-secondary education
Ontario Real Estate Association
Toronto, ON05.2014
General Studies - Post-secondary education
Memorial University of Newfoundland
St. John's, NL06.1988
High school diploma or GED - undefined
Swift Current High School
Swift Current, NL06.1987
Skills
- English
- Effective negotiation skills
- Customer engagement
- Efficient time management
- Customer-focused retail sales
- Sales expertise
- Effective communication
- Strong organizational abilities
- General computer knowledge
- Multitasking and organization
- Conflict resolution
- Team leadership
- Adaptability and flexibility
Accomplishments
- Supervised team of 175 staff members.
Languages
English
Certification
Driving License
Timeline
Independent Contractor ;Sales Representative
Sutton Group Ottawa Realty
04.2013 - Current
Senior Manager
Apple Inc
07.2009 - 12.2013
Campus General Manager
Banana Republic
06.2005 - 07.2009
General Studies - Post-secondary education
Memorial University of Newfoundland
High school diploma or GED - undefined
Swift Current High School
Real Estate - Post-secondary education
Ontario Real Estate Association
Awards
Community Service March 2007 Lead a team with initial goal to sponsor 5 families for Christmas. Raised enough money to sponsor 8 families and was awarded the community service award within an international retailer., Highest Gross Margins March 2007 Achieved highest gross margins in a international retailer. Achieved through maintaining and controlling KPI's to achieve company profit margins., Sales Excellence 2007 Achieved outstanding sales targets in international retailer., Manager of the Year 2003 Awarded Manager of the Year & Rookie Manager of the Year prior.