Jacqueline Spicer
Vallejo,CA
Summary
To obtain a long-term position with an upwardly mobile company offering opportunity for advancement. To work in a friendly, team oriented environment where I will be given the chance to utilize all of my skills and experience to the best of my ability.
Overview
11
11
years of professional experience
Work History
Service Desk
Home Depot
05.2023 - Current
- On a daily basis I am responsible for handling sales, returns, online pick-ups, and phone sales
- Creating online orders, organizing merchandise for return to departments, answering phones and fielding questions
- I work with both dot com and the customers to correct any issues they may have with the goal of exceeding expectations and providing positive problem resolution.
Service Desk
Home Depot
05.2021 - 05.2023
- On a daily basis I am responsible for handling sales, returns, online pick-ups, and phone sales
- Creating online orders, organizing merchandise for return to departments, answering phones and fielding questions
- I work with both dot com and the customers to correct any issues they may have with the goal of exceeding expectations and providing positive problem resolution.
Cashier
Winco Foods
06.2020 - 12.2020
- My responsibilities included ringing up customers
- Ensuring a safe and speedy check out
- Adhering to Covid safety procedures
- Making sure customers were safe and satisfied
- Overseeing the self checkout area, making sure things operated smooth and steady.
Sales Associate/Cashier
Rite Aid
09.2018 - 10.2019
- My duties included delivering a fast and courteous checkout, helping customers navigate the store, and answering any questions they may have
- Fielding phone calls, restocking shelves, basic clean up, and training new employees
- Making sure every customer's visit is all that they hoped for, ensuring repeat visits, and building community relationships.
Sales Associate/Cashier
Rite Aid
04.2017 - 02.2018
- My duties included delivering a fast and courteous checkout, helping customers navigate the store, and answering any questions they may have
- Fielding phone calls, restocking shelves, basic clean up, and training new employees
- Making sure every customer's visit is all that they hoped for, ensuring repeat visits, and building community relationships.
Leasing Agent
Park Place Asset Management
03.2014 - 10.2016
- My tasks consisted of fielding phone calls from potential residents, scheduling and performing tours, office paperwork and filing, hands on repair of minor maintenance issues, and general upkeep of the property
- A Jackie of all trades.
Education
Certified Phlebotomist - Phlebotomy
Health Career College
Concord, CAGeneral Education -
Irvington High School
Fremont, CASkills
- Excellent customer service
- Communication and interpersonal skills
- Quick learner and team oriented
- Self-motivated and hard working
Timeline
Service Desk
Home Depot
05.2023 - Current
Service Desk
Home Depot
05.2021 - 05.2023
Cashier
Winco Foods
06.2020 - 12.2020
Sales Associate/Cashier
Rite Aid
09.2018 - 10.2019
Sales Associate/Cashier
Rite Aid
04.2017 - 02.2018
Leasing Agent
Park Place Asset Management
03.2014 - 10.2016
Certified Phlebotomist - Phlebotomy
Health Career College
General Education -
Irvington High School
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