Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Jacqueline Serpas De Mendoza

Calgary,AB

Summary

Experienced voice instructor with a focus on vocal technique, performance coaching, and repertoire development. Skilled in tailoring instruction to individual needs, fostering growth in vocal ability, confidence, and artistry. Known for clear communication, patience, and creating a supportive learning environment that drives consistent student progress.

Overview

29
29
years of professional experience

Work History

Voice Instructor

Small Time Theatre
Calgary , AB
09.2022 - Current
  • Developed customized lesson plans based on individual skills and objectives.
  • Provided constructive feedback to students, emphasizing key improvement areas.
  • Guided students in audition preparation for academic and professional opportunities.
  • Conducted vocal exercises to improve range, tone, and breath control.
  • Mentored young performers in stagecraft techniques and effective speech delivery.

Private Voice Instructor

Self
Calgary, AB
09.1996 - Current
  • Mentored voice students aged four to 85, fostering skill development at all levels.
  • Maintained professional relationships with clients for over two decades.
  • Ensured privacy and partnerships throughout student tenure.
  • Organized individualized lesson plans tailored to students' skills and goals.
  • Facilitated group classes on music theory, sight-singing, and harmony.
  • Conducted auditions for aspiring vocalists seeking professional guidance.
  • Provided feedback on student recordings to enhance performance quality.
  • Integrated multimedia elements into lessons to enrich learning experiences.
  • Maintained accurate records of student progress including attendance reports, assessments and evaluations.
  • Developed strategies for overcoming stage fright issues with individual performers.

Owner/Operator

Allegro Music
Calgary , AB
01.2021 - 01.2025
  • Supervised staff of 5 employees and over 30 music instructors to enhance operational efficiency.
  • Directed operations for more than 750 students and families, ensuring high satisfaction levels.
  • Managed human resources functions, including personnel oversight and payroll administration tasks.
  • Oversaw registration, front desk operations, and cash management to streamline workflows.
  • Handled accounting duties, encompassing ordering, shipping, and receiving processes.
  • Conducted regular performance reviews for staff to meet productivity and efficiency goals.
  • Mentored music instructors to improve instructional quality and boost student engagement.
  • Established strong customer relationships by promoting excellent service and promptly resolving issues.

Education

Diploma - Addictions And Community Service

Cdi College
Calgary, AB
03-2023

Skills

Vocal technique proficiency

Vocal anatomy knowledge

Listening and diagnostic skills

Effective communication strategies

Versatility in musical styles

Customized lesson planning

Supportive learning environment

Performance preparation expertise

Languages

English/Spanish
Native/ Bilingual

Affiliations

VOLUNTEER EXPERIENCE

  • The Distress Centre , November 2022 - Present
  • The Mustard Seed Shelter, May 2022 - Present
  • Voice Instructor Morghan Krieger Memorial Scholarship, 2018-2022
  • Volunteer ESL Instructor/Mentor for children, Chichimila Reserve, Yucatan Peninsula, Feb 2013

LITTLE EXTRAS

  • I have travelled extensively throughout Mexico, Central, and South America.
  • I have written and spoken knowledge of French, German, and Italian.
  • It is my honor and privilege to get to serve Calgary´s most vulnerable unhoused, addicted and struggling with mental health population.
  • I am a classical vocalist who has sung in live and broadcast performance throughout North, South and Central America.

References

References available upon request.

Timeline

Voice Instructor

Small Time Theatre
09.2022 - Current

Owner/Operator

Allegro Music
01.2021 - 01.2025

Private Voice Instructor

Self
09.1996 - Current

Diploma - Addictions And Community Service

Cdi College

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Jacqueline Serpas De Mendoza