Jacqueline Ruiz
Vitu
Whittier
2
Languages
15
years of professional experience
Work History
Correction Specialist
11 Years 1 Month- Maintained professional communication while providing strong customer support to company clients.
- Promoted teamwork across office operations and encouraged administrative staff to contribute full potential.
- Responded to customer questions and resolved issues promptly.
Delivery Driver
3 Years 7 Months- Trained new drivers on the company's delivery process and effective customer service practices
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for [x] months
- Served an average of [x] deliveries per month while driving up to [x] miles per week
Education
- Medical Assistance
High School Diploma
Skills
Drove positive customer experiences through consistent service support.
Applied computer proficiency to maintain accuracy in daily work.
Strengthened customer and staff coordination through clear communication.
Expanded service access through bilingual communication across languages.
Produced polished documents through strong Microsoft Word proficiency.
Improved record accuracy through careful documentation review.
Maintained organized tracking and reporting through Microsoft Excel skills.
Supported effective workplace communication through English language proficiency.
Guided team workflow and daily priorities through leadership skills.
Represented company professionally during phone interactions with customers.
Improved task completion and priority handling through strong time management.
Calmed challenging situations through patience and tolerance.
Maintained compliance and consistent service standards through policy enforcement.
Inmate supervision
Languages
Spanish
English
Timeline
Correction Specialist
Vitu
09.2015 - CurrentRead More
Delivery Driver
Unity Courier Service
02.2012 - 09.2015Read More
James Monroe High School
High School Diploma
Read More
ICDC College
from Medical Assistance
Read More