Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Robinson

Hamilton,Canada

Summary

To pursue a position that will utilize my education, experiences, and strong interpersonal skills, while providing opportunities for skilled growth.

Overview

2
2
years of professional experience

Work History

Service Station Attendant

Via Rail
05.2023 - 07.2023
  • Provided friendly and personalized customer service to passengers
  • Verified passenger tickets and guide them to their gate
  • Make announcements and provide information on train arrivals, departures and delays
  • Assist passengers with special needs
  • Perform general janitorial duties in and outside the station

Customer Service Representative

24-7 Intouch
01.2022 - 04.2023
  • Provide product/services information
  • Answer questions and resolve emerging problem
  • Help desk/Contact Center
  • Order Taking
  • Active listening
  • Empathy and understanding

Education

D.E.P - Business Administration

Shadd Business Center
Montreal, QC
10.2014

A.E.C - Tourism and Hospitality

April Fortier College
Montreal, QC
12.2009

Certificate - Nursing Assistant

Brunet Academy
Montreal, QC
06.2005

Skills

  • Effective listener
  • Innovative problem-solver
  • Solid work ethic
  • Attention to detail
  • Cleanliness and organization

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Service Station Attendant

Via Rail
05.2023 - 07.2023

Customer Service Representative

24-7 Intouch
01.2022 - 04.2023

D.E.P - Business Administration

Shadd Business Center

A.E.C - Tourism and Hospitality

April Fortier College

Certificate - Nursing Assistant

Brunet Academy

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Jacqueline Robinson