Jacqueline Robinson
Hamilton,Canada
Summary
To pursue a position that will utilize my education, experiences, and strong interpersonal skills, while providing opportunities for skilled growth.
Overview
2
2
years of professional experience
Work History
Service Station Attendant
Via Rail
05.2023 - 07.2023
- Provided friendly and personalized customer service to passengers
- Verified passenger tickets and guide them to their gate
- Make announcements and provide information on train arrivals, departures and delays
- Assist passengers with special needs
- Perform general janitorial duties in and outside the station
Customer Service Representative
24-7 Intouch
01.2022 - 04.2023
- Provide product/services information
- Answer questions and resolve emerging problem
- Help desk/Contact Center
- Order Taking
- Active listening
- Empathy and understanding
Education
D.E.P - Business Administration
Shadd Business Center
Montreal, QC10.2014
A.E.C - Tourism and Hospitality
April Fortier College
Montreal, QC12.2009
Certificate - Nursing Assistant
Brunet Academy
Montreal, QC06.2005
Skills
- Effective listener
- Innovative problem-solver
- Solid work ethic
- Attention to detail
- Cleanliness and organization
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Service Station Attendant
Via Rail
05.2023 - 07.2023
Customer Service Representative
24-7 Intouch
01.2022 - 04.2023
D.E.P - Business Administration
Shadd Business Center
A.E.C - Tourism and Hospitality
April Fortier College
Certificate - Nursing Assistant
Brunet Academy