Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Poulin

Mont-Saint-Hilaire,QC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Administrator

Gestions 22 Inc. (Chaussures 22)
1991 - 2025
  • Managed accounts payable and receivable, ensuring timely payments and accurate record keeping.
  • Enhanced financial reporting accuracy with thorough account reconciliations and data analysis.
  • Assisted leadership team in strategic decision-making by providing insightful financial analysis reports.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Overhauled process for year-end inventory audits to improve accuracy.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Office Clerk

Professional Court Reporters
1990 - 1991
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Accounting Clerk

Reuters
1989 - 1990
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.

Salesperson

Kinney, Fredelle, Scarpino
1985 - 1989
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Assisted in visual merchandising efforts, creating attractive displays that drove sales growth.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Diploma - Small Business Administration

Seneca College of Applied Arts And Technology
North York
01-1991

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Decision-making
  • Office management
  • Personable and approachable
  • Team collaboration
  • Employee supervision
  • Problem-solving
  • Bookkeeping
  • Resourceful and analytical

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Administrator

Gestions 22 Inc. (Chaussures 22)
1991 - 2025

Office Clerk

Professional Court Reporters
1990 - 1991

Accounting Clerk

Reuters
1989 - 1990

Salesperson

Kinney, Fredelle, Scarpino
1985 - 1989

Diploma - Small Business Administration

Seneca College of Applied Arts And Technology

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Jacqueline Poulin