Jacqueline Perez
Orange
Summary
Dynamic Deli Sales Associate with a strong work ethic and exceptional customer service skills at Albertsons Grocery Store. Achieved increased deli sales through product knowledge and effective upselling. Committed to food safety compliance and maintaining cleanliness, while fostering teamwork and enhancing customer satisfaction in a fast-paced environment.
Professional deli associate with substantial experience in sales and customer service. Adept at maintaining high standards in food preparation, sanitation, and inventory management. Strong focus on team collaboration and achieving results, flexible with changing needs. Known for excellent communication, customer engagement, and multitasking skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deli. Sales Associate
Albertsons Grocery Store
940 N. Tustin Ave. Orange, Ca. 92867
11.2005 - 11.2019
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Reduced shrinkage by properly wrapping, storing perishable items according to guidelines.
- Maintained high standards of food safety and sanitation by regularly cleaning work areas and equipment.
- Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
- Increased deli sales by providing excellent customer service and product knowledge.
- Ensured accurate pricing and labeling of deli items to prevent discrepancies at checkout.
- Contributed to a positive store atmosphere with consistent punctuality, professionalism, and a strong work ethic.
- Provided prompt assistance at the deli counter, reducing wait times for customers in line.
- Supportively trained new deli associates, fostering a strong team dynamic and ensuring adherence to store policies.
- Assisted in inventory management, ordering products as needed to maintain optimal stock levels.
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Education
High School Diploma -
Villa Park High School
18042 Taft Ave Villa Park, Ca.9286106-1987
No Degree - Computer Intro Basic Widows
College & Workforce Preparation Ctr. Santiago Canyon College
1572 N. Main Street Orange, Ca.92867Skills
- Customer service
- Strong work ethic
- Verbal and written communication
- Interactive communication skills
- Flexible schedule
- Maintaining cleanliness
- Cleaning and sanitizing
- Food safety
- Food preparations
- Product knowledge
- Safe food handling practices
- Food preparation
- Sanitation standards
- Food safety compliance
- Stock replenishment
- Merchandising displays
- Honesty and integrity
- Loading and unloading
- Heavy lifting
- Equipment safety
- Safe food handling
- Pricing and shelf labeling
- Cooking
- Product displays and showcases
- Product presentation
- Product rotation
- Platter and tray preparation
- Food safety standards
- Quality inspections
- Performance improvement
- Table setting
- Inventory checks
- Product sampling
- Weights and measurements
- Cross-selling products and services
- Food sales and promotion
- Salad preparation
- Shrink control
- Machine safety
- Hospitality and accommodation
- Deli equipment operation
- Team player
- Teamwork
- Problem-solving
- Listening skills
- Multitasking Abilities
- Equipment operation
- CPR Card
- AED Automated External Defibrillator Certified
- Multitasking and organization
- Jobs For Life 6-Week Training Certificate
- July 1st to August 16, 2025
Certification
- Certified CPR/BLS, American Red Cross - 2 years
- Certified AED American Red Cross - 2 Years
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Hebrew
Limited Working
Sign Language
Limited Working
Timeline
Deli. Sales Associate
Albertsons Grocery Store
11.2005 - 11.2019
High School Diploma -
Villa Park High School
No Degree - Computer Intro Basic Widows
College & Workforce Preparation Ctr. Santiago Canyon College