Jacqueline Pelletier
Aweres Twp,Canada
Summary
Highly adaptive and self-motivated.
Experienced in program development and delivery, with a strong background in managing retail operations and client relationships. Demonstrated ability to oversee inventory control and ensure the availability of resources, contributing to efficient program planning and execution. Proven skills in self-management and maintaining positive customer interactions, which are essential for fostering a supportive environment for program participants. Knowledgeable in land-based activities and regulations, facilitating safe and culturally relevant programming aligned with community values.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Operator
Rainbow Feather Essentials
Sault Ste. Marie, ON
03.2020 - Current
- Development of products for retail sale.
- Compounding blends according to a client's needs.
- Managing raw material inventory and completed product stock.
- Self management
- Land based activities to aid with material acquisition
Retail Sales/ Key Holder
The Trading Post
Sault Ste. Marie, ON
11.2021 - 03.2025
- Managing opening and closing duties essential to day to day operations.
- Recording shift details and finances.
- Maintaining positive customer relationships.
- Maintaining inventory counts where needed.
- Issuing hunting and fishing licenses and tags.
- Acquiring knowledge on hunting and fishing regulations.
Merchandiser
Storesupport Canada
Sault Ste. Marie, ON
06.2016 - 10.2019
- Merchandising according to floor plans.
- Managing inventory counts, recalls, and damages.
- Completing data entry as needed.
- Self management
Key Holder/Sales Associate
Dollarama
Sault Ste. Marie, ON
11.2015 - 07.2019
- Assisted in opening and closing operations of the store.
- Managing cashier employees and shift changes.
- Handled cash and debit transactions
- Maintain stock in a specific aisle.
- Answer customer questions and making recommendations for products.
- Offload merchandise
Seasonal Sales
Tooltown Inc
Sault Ste. Marie
10.2012 - 01.2013
- Displayed the appropriate signage for products and sales promotions.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Received and processed cash and credit payments for in-store purchases.
Casual Housekeeping
Diplomat Motel
Sault Ste. Marie
01.2007 - 07.2007
- Supplied guests with extra towels and toiletries when requested.
- Cleaned and returned vacant rooms to occupant-ready status.
- Stocked toilet tissue and paper towels, as well as other restroom supplies.
Technical Support Representative
NuComm International
Sault Ste. Marie
06.2005 - 09.2005
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Informed customers about issue resolution progress.
- Provided thorough support and problem resolution for customers
Research Assistant (Co-op)
Ontario Forest Research Institute
Sault Ste. Marie
11.2003 - 06.2004
- Organized and entered lab data into Microsoft Excel Spreadsheets.
- Conducted compounding and centrifugation operations.
- Compiled and analyzed test information.
- Participated in field activities related to forestry.
Education
DCS / DEC - Master Herbalism
Wild Rose College
RemoteDCS / DEC - Practical Herbalism
Wild Rose College
RemoteDCS / DEC - Clinical Aromatherapy
School of Essentria
RemoteDCS / DEC - Security Guard
Progressive Training College of Business & Health
Sault Ste. Marie, ONDCS / DEC - Creative Writing
Stratford Career Institute
RemoteDCS / DEC - Natural Health Consultant
Stratford Career Institute
RemoteDCS / DEC - Aircraft Structural Repair
Sault College
Sault Ste. Marie, ONNo diploma - Forestry & Fish and Wildlife
Sault College
Skills
- Self Management
- Management
- Hunting & Fishing
- Data Entry
- Pos System
- Landscaping
- Sales
- Microsoft Office
- Cash Handling
- Merchandising
- Driving
- Inventory Control
- Personal Relations
- Product development
- Inventory management
- Client relationship management
- Retail operations
Certification
- Certified Aromatherapy Health Professional (CAHP)
- Occupational Health and Safety
- WHMIS
- Possession Acquisition License
Languages
English, Advanced
Timeline
Retail Sales/ Key Holder
The Trading Post
11.2021 - 03.2025
Owner/Operator
Rainbow Feather Essentials
03.2020 - Current
Merchandiser
Storesupport Canada
06.2016 - 10.2019
Key Holder/Sales Associate
Dollarama
11.2015 - 07.2019
Seasonal Sales
Tooltown Inc
10.2012 - 01.2013
Casual Housekeeping
Diplomat Motel
01.2007 - 07.2007
Technical Support Representative
NuComm International
06.2005 - 09.2005
Research Assistant (Co-op)
Ontario Forest Research Institute
11.2003 - 06.2004
DCS / DEC - Master Herbalism
Wild Rose College
DCS / DEC - Practical Herbalism
Wild Rose College
DCS / DEC - Clinical Aromatherapy
School of Essentria
DCS / DEC - Security Guard
Progressive Training College of Business & Health
DCS / DEC - Creative Writing
Stratford Career Institute
DCS / DEC - Natural Health Consultant
Stratford Career Institute
DCS / DEC - Aircraft Structural Repair
Sault College
No diploma - Forestry & Fish and Wildlife
Sault College