Jacqueline Mayorga
Highland
Summary
Dynamic and dedicated professional with a strong work ethic and effective communication skills, experienced in computer skills, committed to delivering exceptional support and care in diverse environments.
Overview
14
14
years of professional experience
Work History
Instructional Assistant
San Bernardino City Unified School District
San Bernardino, CA
03.2026 - Current
- Supported classroom activities by preparing instructional materials and resources for teachers and students.
- Assisted in implementing individualized education plans (IEPs) to support diverse learning needs.
- Monitored student progress, providing feedback to educators on academic performance and behavioral development.
- Facilitated small group instruction, enhancing student understanding of core subjects through targeted practice.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Stock Lead
Ross Stores
San Bernardino, CA
06.2021 - 02.2026
- Supervised stock replenishment to maintain optimal inventory levels across sales floor.
- Trained and mentored team members on efficient stocking procedures and safety protocols.
- Implemented best practices for merchandise organization, enhancing accessibility for customers and staff.
- Monitored stock levels and coordinated with management to forecast inventory needs accurately.
- Coordinated seamless inventory transfers between departments or store locations as needed.
- Maintained a safe working environment, complying with company safety policies and OSHA regulations.
Sorter
Amazon
San Bernardino, CA
06.2025 - 09.2025
- Operated sorting machinery to efficiently categorize and route packages for distribution.
- Collaborated with team members to maintain optimal workflow in high-volume environments.
- Implemented safety protocols to ensure compliance and reduce workplace incidents.
- Conducted regular quality checks on sorted items to maintain standards of excellence.
Warehouse Packer
Burlington Warehouse
Redlands, CA
06.2024 - 11.2024
- Operated packaging machinery to ensure efficient and accurate product handling.
- Coordinated workflow with team members to meet daily packing targets.
- Implemented inventory control measures, enhancing stock accuracy and reducing discrepancies.
- Streamlined packing processes by introducing best practices, reducing time spent per order.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Medical Assistant
Optum
San Bernardino, CA
12.2015 - 10.2016
- Led initiatives to enhance patient satisfaction through feedback collection and service improvement strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Arrowhead Regional Medical Center
Colton, CA
09.2012 - 11.2015
- Assisted healthcare providers with patient examinations and procedures to ensure quality care.
- Managed patient scheduling and coordinated follow-up appointments to enhance workflow efficiency.
- Administered medications and immunizations while monitoring patient responses for safety compliance.
- Developed streamlined processes for electronic health record documentation to improve data accuracy and accessibility.
- Oversaw inventory management of medical supplies, ensuring availability for uninterrupted patient care services.
Education
Medical Assistant - Nursing
San Bernardino Valley College
San Bernardino, CA05.2012
Skills
- Effective communication
- Small group instruction
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Strong work ethic and dependable
- Collaborative and Team-oriented
- Communication and interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Instructional Assistant
San Bernardino City Unified School District
03.2026 - Current
Sorter
Amazon
06.2025 - 09.2025
Warehouse Packer
Burlington Warehouse
06.2024 - 11.2024
Stock Lead
Ross Stores
06.2021 - 02.2026
Medical Assistant
Optum
12.2015 - 10.2016
Medical Assistant
Arrowhead Regional Medical Center
09.2012 - 11.2015
Medical Assistant - Nursing
San Bernardino Valley College