Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Jacqueline Martinez

Los Angeles

Summary

Pleasant Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being. 4 years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant

Studio City Spine Center
08.2020 - Current
  • Assisted the department by stocking patient rooms and by maintaining a clean work environment.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Supported chiropractors in diagnostic procedures, facilitating timely identification of musculoskeletal issues for appropriate treatment interventions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered phones to respond to customers and lawyers regarding questions, provide information and schedule appointments.

Education

Bachelor of Arts in Psychology -

California State University
Northridge, CA
05.2024

Skills

  • Microsoft Office Suite
  • Fluent in English and Spanish
  • Knowledge in Chirotouch
  • Telephone Etiquette
  • Appointment Scheduling
  • Insurance Verification
  • Patient Care Coordination
  • Data Entry Efficiency

Certification

  • Certified Phlebotomy Technician, 07/2021-07/2023
  • BLS (Basic Life Support) Certification, 07/2021-07/2023

Volunteer Experience

Kaiser Permanente, 8 Months, Volunteered as a Red Vest Concierge and performed duties such as assisting with phone calls, answering questions, and assisting the front desk, Was later transferred to 7W Telemetry as a Care partner, where I would assist nurses, clerks, and technicians by answering phone calls, stocking patients' rooms, answering call lights, and feeding patients.

Timeline

Chiropractic Assistant

Studio City Spine Center
08.2020 - Current

Bachelor of Arts in Psychology -

California State University
Jacqueline Martinez