Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Jacqueline Madrigal

San Jose

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

MANGO

Sales Associate
Santa Clara
09.2025 - 05.2026
  • Guided customers in product selection and resolved inquiries to enhance shopping experience.
  • Demonstrated product features to enhance customer understanding.
  • Resolved customer complaints efficiently to maintain satisfaction and loyalty.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collaborated with team members to achieve sales goals.
  • Managed inventory and restocked products to ensure availability and support sales.
  • Maintained store cleanliness and organized product displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Restocked shelves to maintain sufficient inventory levels.
  • Placed special orders or called other stores to find desired items.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Conducted weekly inventory checks each morning before store opening to ensure accurate stock levels.

H&M

Sales
Milpitas
09.2024 - 02.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Enhanced customer satisfaction by implementing creative solutions to problems.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
  • Proposed innovative ideas and solutions that improved team performance and outcomes.

Education

Associate of Science - Law

Orange Coast College
Costa Mesa, CA
05.2026 - 05.2026

Gunderson Highschool
San Jose, CA

Skills

  • Inventory management
  • Customer service
  • Problem resolution
  • Team collaboration
  • Fluent in Spanish
  • Communication skills

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Love to go hiking
  • Discovering new places such as coffee shops
  • Love to meet new people

Timeline

Associate of Science - Law

Orange Coast College
05.2026 - 05.2026

MANGO

Sales Associate
09.2025 - 05.2026

H&M

Sales
09.2024 - 02.2025

Gunderson Highschool

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Jacqueline Madrigal