Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Madogo

Ottawa

Summary

Reliable and organized professional with experience supporting daily operations through scheduling, communication, and record management. Skilled at multitasking, maintaining accuracy, and ensuring smooth workflow in fast-paced environments. Committed to efficiency, teamwork, and delivering consistent administrative support.

Overview

6
6
years of professional experience

Work History

Key Account Sales Specialist

MABE Global
07.2023 - Current
  • Communicated product features, advantages, and benefits to customers.
  • Provided exceptional customer service through regular follow-up calls, emails, and visits.
  • Developed and implemented effective sales strategies to increase customer base and market share.
  • Called and met with regular and prospective customers to build long-term customer relationships and networks.
  • Generated future business through a deep understanding of customers and their needs.
  • Utilized CRM software to track customer interactions, update accounts information, generate leads.
  • Performed data analysis using various statistical tools such as Excel and SPSS.
  • Developed comprehensive business plans outlining short-term and long-term goals.
  • Generated new leads through cold-calling, networking, and referrals.

Philanthropy Coordinator

CHEO Foundation
04.2024 - 08.2024
  • Developed and implemented donor engagement strategies to enhance relationships and increase contributions.
  • Coordinated logistics for fundraising events, ensuring smooth execution and participant satisfaction.
  • Managed grant applications, collaborating with stakeholders to align proposals with organizational goals.
  • Analyzed donation trends to identify opportunities for targeted campaigns and improved outreach efforts.

Donor Relations Assistant (Co-op Term)

Guelph Children Foundation
01.2022 - 12.2022
  • Maintained communication with major gift officers regarding progress on donor relations initiatives.
  • Attended networking events on behalf of organization in order to identify potential new sources of funding.
  • Developed strategies for increasing donor retention rates by analyzing past data trends.
  • Assisted with grant writing for foundation grants and corporate sponsorships.
  • Researched potential new donors and identified viable prospects for cultivation.
  • Cultivated relationships with current donors through outreach efforts.
  • Coordinated events such as donor appreciation dinners and fundraising galas.

Communications Specialist

Britannia Woods Community Centre
06.2019 - 02.2021
  • Employed effective verbal and written communication skills to communicate and interact with all levels of organization.
  • Collaborated with cross-functional teams to create integrated communications plans across various platforms.
  • Generated creative ideas for new campaigns that align with overall business objectives.
  • Created engaging content for multiple channels, including social media, email, website, and print.
  • Developed engaging content to reach different audiences.
  • Conducted research on industry topics to inform strategic planning initiatives.
  • Updated and maintained content posted on web.

Education

Bachelor of Arts - Psychology

University of Guelph
Guelph, ON
05.2023

Skills

  • Relationship Building
  • Strategic planning
  • Interpersonal Skills
  • Time Management
  • Client Relations
  • Adaptability
  • Problem Solving
  • Detail Oriented
  • Organization
  • Microsoft Excel
  • Project management
  • Project Support

Languages

English
French
Swahili

Timeline

Philanthropy Coordinator

CHEO Foundation
04.2024 - 08.2024

Key Account Sales Specialist

MABE Global
07.2023 - Current

Donor Relations Assistant (Co-op Term)

Guelph Children Foundation
01.2022 - 12.2022

Communications Specialist

Britannia Woods Community Centre
06.2019 - 02.2021

Bachelor of Arts - Psychology

University of Guelph

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Jacqueline Madogo