Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacqueline Juuko

Toronto,Ontario

Summary

Dedicated Personal Support Worker with experience at Chartwell Lansing Retirement Residence, skilled in dementia care and mobility assistance. Excelled in developing personalized care plans and fostering trust-based relationships through active listening. Recognized for enhancing patient well-being and safety, while maintaining a compassionate and respectful approach. Proficient in crisis intervention and first aid.

Overview

1
1
Certification

Work History

Personal Support Worker

Chartwell Lansing Retirement Residence
  • Assisted residents with daily living activities, ensuring comfort and well-being.
  • Administered medications according to prescribed schedules, enhancing health management.
  • Collaborated with healthcare team to develop personalized care plans for residents.
  • Monitored resident behavior and reported changes to nursing staff for timely intervention.
  • Provided emotional support and companionship, fostering positive relationships with residents.
  • Maintained cleanliness and organization of living spaces, promoting a safe environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Education

Certificate - Personal Support Worker Certificate

Canadian College of Healthcare And Pharmaceutics
Toronto, ON
11.2025

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Palliative care
  • Housekeeping tasks
  • Daily living support
  • Crisis intervention
  • Rehabilitation assistance
  • Toileting assistance
  • First aid and safety
  • ADL assistance
  • Time management
  • Respectful and compassionate
  • Problem-solving
  • Hoyer lifting equipment
  • Flexible schedule and availability
  • Basic housekeeping
  • Language fluency
  • Heavy lifting
  • Active listening

Languages

English
Professional Working

Certification


● Toronto Shelter Standards Certificate 2024

● Social Service Training and Employment Program, Fred Victor Center, 2024

● Nonviolent Crisis Prevention, WHMIS, AODA, Health and Safety,

● First Aid/CPR Certificates 2024-2027

● GPA e learning in dementia care Certificate 27.June 2025

● Ontario security licence 2024-2026

● CPI

Timeline

Personal Support Worker

Chartwell Lansing Retirement Residence

Certificate - Personal Support Worker Certificate

Canadian College of Healthcare And Pharmaceutics
Jacqueline Juuko