Jacqueline John
Waterloo,ON
Summary
Detail-oriented, organized and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Gifted at finding reliable solutions for software issues and accustomed to working with cross-cultural, global teams.
Overview
4
4
years of professional experience
Work History
Engr II Software Development
Verizon
11.2021 - 08.2023
- Demonstrated strong technical and soft skills while implementing features for a large enterprise-level application using Java-J2EE and Spring framework.
- Built Rest APIs in Spring layered architecture, used Hibernate to work with databases and used Elasticsearch to develop search, sort and filter capabilities in the application.
- Collaborated with project managers, UX designers, developers, quality assurance and customers to resolve technical issues and add new features/solutions to the application.
- Displayed strong leadership capabilities by managing new hires and vendors, bringing them up to speed with the project, conducting daily standup meetings and ensuring that the task deadlines are met.
- Proposed solutions to improve the take rate of the application (proposed a new design that increased number of orders by 3 times in 2021 when compared with the previous year).
- Fixed bugs promptly, ensured test environment stability during regression and sanity testing, and performed production support and release management activities.
- Carried out Site Reliability Engineering (SRE) tasks by monitoring the application and setting up Kibana and New Relic alerts to report any issues.
- Maintained code quality by resolving Sonar, Fortify and BlackDuck scan issues and ensured 100% code test coverage.
- Optimized response times of legacy REST APIs in the application.
Engr I Software Development
Verizon
07.2019 - 11.2021
- Participated in team discussions by contributing ideas and suggestions and providing updates on deadlines, designs, and enhancements.
- Discussed issues with team members to provide resolution and apply best practices.
- Assisted in software field testing to verify performance of developed projects.
- Coordinated deployments of new software, feature updates and bug fixes.
- Revised and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Education
Master of Science - Applied Computing
Wilfrid Laurier University
Waterloo, ON12.2024
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
Hyderabad, India07.2019
Skills
- Spring MVC, SpringBoot
- Java
- C, C, Swift
- Oracle SQL, MySQL( familiar with MongoDB and PostgreSQL)
- Kibana, New Relic
- Elasticsearch
- Jira
- GIT
- REST APIs
- Debugging and Troubleshooting
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Professional Working
Tamil
Limited Working
Timeline
Engr II Software Development
Verizon
11.2021 - 08.2023
Engr I Software Development
Verizon
07.2019 - 11.2021
Master of Science - Applied Computing
Wilfrid Laurier University
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
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