Jacqueline Gatecliff
London
Summary
Pharmacy professional with extensive experience in supporting pharmacy operations and delivering quality patient care. Proven ability to assist in medication preparation and inventory control while maintaining high standards in fast-paced environment. Excellent communication and teamwork skills, adaptable to changing needs. Utilizes knowledge of pharmaceutical protocols to ensure safety and accuracy. Strong understanding of regulatory compliance and effective communication techniques.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
Work History
Building Manager
Homestead Landholdings LTD
05.2019 - 04.2025
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
- Enhanced security measures through the installation of surveillance cameras and access control systems.
- Coordinated with contractors for timely completion of maintenance projects, ensuring minimal disruption to building operations.
- Collected and maintained careful records of rental payments and payment dates.
Pharmacy Technician Assistant
Shoppers Drug Mart
06.2014 - 04.2019
- Ensured accuracy in prescription dispensing through meticulous attention to detail when measuring and counting medications.
- Prevented errors in prescription fulfillment by carefully reviewing each order before dispensation and consulting with pharmacists as needed.
- Assisted pharmacists with compounding specialized medications, adhering to precise measurements for optimal results.
- Managed patient records with strict attention to confidentiality laws, ensuring that sensitive information was securely stored and handled.
- Maintained legal compliance regarding medication storage and disposal procedures, safeguarding patient safety and confidentiality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Diploma - Pharmacy Technician
Lambton College of Applied Arts And Technology
Sarnia, ON06-2014
Certificate - Pharmacy Compounding
PCCA Canada Comprehensive Compounding Course
London, ON06-2014
Skills
- Customer service and support
- Teamwork and collaboration
- Creative and adaptable
- Conflict handling
- Administrative leadership
Timeline
Building Manager
Homestead Landholdings LTD
05.2019 - 04.2025
Pharmacy Technician Assistant
Shoppers Drug Mart
06.2014 - 04.2019
Diploma - Pharmacy Technician
Lambton College of Applied Arts And Technology
Certificate - Pharmacy Compounding
PCCA Canada Comprehensive Compounding Course
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