Jacqueline Garwood
Gatineau
Summary
Resourceful and administrative worker also offering expertise in high quality customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Manager
Pur & Simple
2023.07 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Personal Trainer / Nutritionist
Self
2014.03 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Working online 1:1 with women 50 plus to help them work through mindset, restrictive dieting, old fashioned beliefs and work on sustainable weight loss, maintain, and love their body again.
Personal Assistant
Vesta Marble
2018.09 - 2020.01
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Personal assistant to the owner while overlooking HR duties, interviewing, setting up all safety training for shop staff.
- Coordinating events, trade shows. Responsible for weekly reports and presentations.
- Liaisingwith suppliers from time to time, associations for attendees, along with overseas shipment assistance.
- Implementing, maintaining, recruiting, training, all staff in procedures with the administrative systems,for this expeditious company.
- Reception duties when required.
Executive Assistant
Planet Hollywood
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Weekly Director Reports for all the figures of restaurants around the world
Executive Assistant to the President
Gabriel Pizza Franchise
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with 35 cooperate restaurants, with existing franchises within the Ottawa region.
- Created a program to collect royalties, forecast advertising fees, billings and collections.
- Directly involved in opening new stores from liaison with lawyers, procurement of land, money transfers, leases, franchise agreements, trademark renewals and filings.
- Coordinated suppliers, maintain vendors and over saw outside contractors.
- Trained and supervised staff with journal entries, daily cash receipts, balance day's taking, sorted month end with HST on the accounting system.
Education
High School Diploma -
Mayflower Comprehensive
Billericay Essex UKSkills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Information confidentiality
- Customer Service-Oriented
- Customer Service
Languages
English
Full Professional
Timeline
Manager
Pur & Simple
2023.07 - Current
Personal Assistant
Vesta Marble
2018.09 - 2020.01
Personal Trainer / Nutritionist
Self
2014.03 - Current
Executive Assistant
Planet Hollywood
Executive Assistant to the President
Gabriel Pizza Franchise
High School Diploma -
Mayflower Comprehensive
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