Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JACQUELINE FREGOSO

CUDAHY

Summary

Dynamic and results-driven Medical Biller/Collections Office Manager at Socal Eye, Inc., recognized for enhancing revenue through effective collections management and outstanding customer service. Bilingual in Spanish and English, proficient in Microsoft Excel, and skilled in team supervision, I thrive in fast-paced environments, ensuring accuracy and efficiency in billing processes.

Overview

11
11
years of professional experience

Work History

MEDICAL BILLER/COLLECTIONS OFFICE MANAGER

Socal Eye, Inc.
Long Beach
01.2021 - 01.2023
  • Track payments, evaluate payments, and denials.
  • Process patient cash and credit card payments.
  • Out-of-network insurance follow-up.
  • Resolve billing discrepancies.
  • Billing inquiries and resolutions.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Oversee office facilities and staff.
  • Arrange repairs and maintenance with outside vendors.
  • Maintain office supply inventory.
  • Schedule meetings and appointments.
  • Monitored past due accounts and pursued collections on outstanding invoices.

ADMIN LEAD

LHI OPTUM-MEDIXTEAM
Buena Park
01.2020 - 01.2022
  • Recognized by management for providing exceptional customer service.
  • Data Entry, Translator, Prepare Test Kits, Verify Patient Identification, HIPAA.
  • Kept track of supplies and prepared reports to keep track of how many patients we see a day.
  • Clinical Sight Lead.

MEDICAL BILLER/ COLLECTIONS (Internship)

Coast Hematology-Oncology
Long Beach
01.2019 - 01.2022
  • Medical biller duties included but not limited to; denials, Medi-Medi insurance payment posting, audit accounts receivables, call Medicare and Medi-Cal to see why charges have not been paid, follow insurance guidelines, authorization approval for chemotherapy and procedures, patient inquiries, patient statements, reporting to office manager regarding accounts and giving feedback on areas of improvement

ASISTANT MANAGER

Crosby & Overton Inc.
Long Beach
01.2016 - 01.2022
  • Receiving: Receive drums & bulk loads in the receiving trailer and prepare proper labels and profile upon arrival
  • Accounts Receivable Billing: Invoice data entry, prepare paperwork for billing, mail invoices and manifests
  • Experience Software: Sage, Application Xtender, EnviroWare and Therefore
  • Keep track of all plant production reports accordingly
  • Calls: manifest copies, Invoice copies
  • Management duties: Inventory of office supplies, Supervise team, Interviewing, hiring and training new employees, prepare reports, Assign task to employees

ADMIN LEAD

Northbay Distribution
Santa Fe Springs
01.2012 - 01.2015
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data

Education

MEDICAL BILLING AND CODING CERTIFICATE -

North West College
Long Beach, CA
09.2019

HIGHSCHOOL DIPLOMA -

SIA TECH CHARTER HIGH SCHOOL, Garfield High School
East Los Angeles
07.2005

Skills

  • Bilingual: Spanish and English
  • Microsoft Word
  • Excel
  • Power Point
  • CPR Certified
  • Type 40 wpm
  • Payment processing
  • Office management
  • Collections management
  • Team supervision

References

Available Upon Request

Timeline

MEDICAL BILLER/COLLECTIONS OFFICE MANAGER

Socal Eye, Inc.
01.2021 - 01.2023

ADMIN LEAD

LHI OPTUM-MEDIXTEAM
01.2020 - 01.2022

MEDICAL BILLER/ COLLECTIONS (Internship)

Coast Hematology-Oncology
01.2019 - 01.2022

ASISTANT MANAGER

Crosby & Overton Inc.
01.2016 - 01.2022

ADMIN LEAD

Northbay Distribution
01.2012 - 01.2015

MEDICAL BILLING AND CODING CERTIFICATE -

North West College

HIGHSCHOOL DIPLOMA -

SIA TECH CHARTER HIGH SCHOOL, Garfield High School
JACQUELINE FREGOSO