Jacqueline Dupuis
Essex,ON
Summary
Dynamic and results-oriented professional with proven expertise in employee training and customer service excellence, honed at McDonald's, Essex. Demonstrates exceptional team leadership and motivational skills, coupled with adeptness in conflict resolution and multitasking. Recognized for elevating team performance through targeted coaching and fostering a positive learning environment. Professional crew trainer with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and ensure consistent performance. Skilled in training and development, communication, and leadership. Reliable and results-driven, capable of motivating teams to achieve high standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonalds, Essex
11.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Provided coaching and mentoring to employees.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Assessed training needs through regular observation and feedback collection, ensuring relevant and impactful learning experiences.
Babysitter
Megan Viselli
08.2022 - 09.2024
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children complete homework assignments and school projects.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
High School Diploma -
Essex District High School
Essex, ON06-2023
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Decision-making
- Delegating work
- Role modeling
- Motivational skills
- Conflict resolution techniques
- Multitasking and organization
Languages
English
Full Professional
Certification
- CPR- BLS Provider (C) & Standard First Aid
- SHSM Certified
Timeline
Babysitter
Megan Viselli
08.2022 - 09.2024
Crew Trainer
McDonalds, Essex
11.2021 - Current
High School Diploma -
Essex District High School
Similar Profiles
Kelly GoobyKelly Gooby
Advanced nurse practitioner at Essex Suffolk North Essex Foundation TrustAdvanced nurse practitioner at Essex Suffolk North Essex Foundation Trust
Michele WilliamsMichele Williams
Academic Services Administrator at Essex Business School, University of EssexAcademic Services Administrator at Essex Business School, University of Essex
Anthony GharibAnthony Gharib
Summer CO-OP at Essex Powerlines Windsor Essex CountySummer CO-OP at Essex Powerlines Windsor Essex County
Elijah SherrattElijah Sherratt
Eaves Troughing at Knap.co Eaves TroughingEaves Troughing at Knap.co Eaves Troughing
Julie Putman SniderJulie Putman Snider
Pet Care Associate at My Pet's Butler ServicePet Care Associate at My Pet's Butler Service