Jacqueline Delgado
Pico Rivera
Summary
Dynamic entrepreneur and team leader with a proven track record at Anarchy Accessories, adept in customer relations and financial health optimization. Excelled in building strong customer relationships and spearheading innovative strategies, enhancing client satisfaction significantly. Skilled in customer service and strategic financial management, demonstrating exceptional attention to detail and relationship building.
Overview
11
11
years of professional experience
Work History
Business Owner
Anarchy Accessories
09.2016 - Current
- Monitored cash flow for maintaining financial health and supporting business investments.
- Identified new business opportunities with in-depth market research and competitor analysis.
- Optimized budget allocation by assessing financial performance and adjusting expenditures.
- Championed company vision with clear communication and strategic direction.
- Formulated comprehensive business strategies by analyzing market trends and customer needs.
- Established strong customer relationships through excellent communication and attentive service.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Sales Associates
Ecko Unltd. Clothing
10.2013 - 03.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Rio Hondo College
Whittier, CAHigh School Diploma -
El Rancho High School
Pico Rivera 06.2015
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Relationship building
- Team collaboration and leadership
Languages
Spanish
English
Timeline
Business Owner
Anarchy Accessories
09.2016 - Current
Sales Associates
Ecko Unltd. Clothing
10.2013 - 03.2016
Rio Hondo College
High School Diploma -
El Rancho High School
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