JACQUELINE CUEVAS
Los Angeles
Summary
Dynamic and customer-focused sales associate with proven expertise at Sherwin-Williams, excelling in cash handling and delivering exceptional service. Skilled in building rapport and loyalty, I effectively managed high-stress situations while ensuring customer satisfaction. Reliable and goal-oriented, I consistently engaged clients to drive repeat business and enhance store performance.
Overview
1
1
year of professional experience
Work History
Part Time Sales Associate
Sherwin-Williams
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Ramon C Cortines School of Visual & Performing Art
Los Angeles06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Part Time Sales Associate
Sherwin-Williams
11.2024 - Current
Ramon C Cortines School of Visual & Performing Art
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