Jacqueline Cisneros
San Diego
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server/General Manager
Peter Piper Pizza Inc
San Diego
02.2022 - 04.2025
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server/Head Food Runner
Premier Food Services
San Diego
06.2021 - 07.2022
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Addressed complaints to kitchen staff and served replacement items.
Education
GED -
Southwestern College
Chula Vista, CA09-2027
GED -
Hoover High School
San Diego, CA07-2021
Skills
- Customer service
- Food safety
- Order management
- Cash handling
- Communication skills
- Customer relationship management
- Calm demeanor
- Guest engagement
- Serving techniques
- Server training
- Leadership
- Organization
Languages
English
Professional
Spanish
Professional
Affiliations
- Baking
- Artist
Timeline
Server/General Manager
Peter Piper Pizza Inc
02.2022 - 04.2025
Server/Head Food Runner
Premier Food Services
06.2021 - 07.2022
GED -
Southwestern College
GED -
Hoover High School