Jacqueline Boone
St. John's,NL
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
30
30
years of professional experience
Work History
Food Service Manager
Compass Group
St. John's, Nl
10.2024 - 06.2026
- Managed daily food service operations in high-volume environments.
- Trained and supervised team members on food safety and hygiene practices.
- Coordinated inventory management and supply chain processes for efficiency.
- Developed and implemented menus to meet diverse dietary needs.
- Ensured compliance with health regulations and company policies consistently.
- Facilitated communication between kitchen staff and front-of-house teams.
- Monitored food quality and presentation standards during service hours.
- Provided excellent customer service to enhance dining experience for guests.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Adhered to company food, safety, quality and sanitation policies.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Provided ongoing training for new employees on safe food handling practices.
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
- Coordinated catering services for special events within the facility.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Ordered supplies and ingredients to support kitchen operations.
- Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
- Tracked costs associated with food production to maintain profit margins.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Pizza Maker/Cook/Cashier/Team Leader
People's Pizza
St. John's, Nl
11.2022 - 12.2025
- Prepared pizza dough using traditional techniques for consistent quality.
- Maintained cleanliness of workstations and kitchen equipment daily.
- Assisted in training new staff on pizza-making processes and safety standards.
- Monitored inventory levels and reported shortages to management promptly.
- Followed health and safety guidelines to ensure food quality and hygiene standards.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Stocked shelves with necessary ingredients for making pizzas.
- Monitored quality of all products served to customers.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Measured ingredients accurately using measuring cups or scales.
- Followed established recipes when creating specialty pizzas requested by customers.
- Crafted pizzas using fresh ingredients and traditional recipes.
- Maintained cleanliness and organization of the kitchen workspace.
Line Cook
Tiffany Village Retirement
St. John's, Nl
01.2015 - 07.2016
- Prepared daily meals following dietary guidelines for senior residents.
- Assisted in menu planning to accommodate resident preferences and nutritional needs.
- Collaborated with staff to ensure timely meal service during dining hours.
- Monitored food safety standards and proper storage of ingredients.
- Adapted recipes to meet specific dietary restrictions of residents.
- Cooked multiple orders simultaneously during busy periods.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Grilled and deep fried various foods from meats to potatoes.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Set up and performed initial prep work for soups, sauces, and salads.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
Call Center Representative
RMG
St. John's, Nl
10.1996 - 01.2010
- Collaborated with team members to share best practices and solutions.
- Maintained a positive attitude while handling challenging customer situations.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Performed outbound calling campaigns to promote new products or services
Line Cook
Fog City
St. John's
05.2006 - 06.2008
- Maintained cleanliness and organization of kitchen tools and workstations.
- Assisted in menu planning to accommodate resident preferences and nutritional needs.
- Collaborated with staff to ensure timely meal service during dining hours.
- Monitored food safety standards and proper storage of ingredients.
- Conducted inventory checks to ensure adequate supply of kitchen materials.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Adapted recipes to meet specific dietary restrictions.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
Beaconsfield High School
St. John's, NLSome College (No Degree) - Office Admin, Computers, Business And Accounting
Comp College School of Business
St. John's, NlSkills
- Inventory Management
- POS Systems
- Food Safety Management
- Dependable and Reliable
- Flexible Schedule
- WHIMS
- Allergen Awareness management
- Proficient in Word, Excell, Email etc
- Food handler certification management
- First Aid
Timeline
Food Service Manager
Compass Group
10.2024 - 06.2026
Pizza Maker/Cook/Cashier/Team Leader
People's Pizza
11.2022 - 12.2025
Line Cook
Tiffany Village Retirement
01.2015 - 07.2016
Line Cook
Fog City
05.2006 - 06.2008
Call Center Representative
RMG
10.1996 - 01.2010
Beaconsfield High School
Some College (No Degree) - Office Admin, Computers, Business And Accounting
Comp College School of Business