Jacqueline Beal
Edmonton,Alberta
Summary
Motivated and energetic customer service professional with10+ years retail, sales, and event execution experience. Talented communicator with strong problem solving, data entry, and time management skills.
Overview
12
12
years of professional experience
Work History
Sales specialist
Lowe’s Canada/Rona Inc.
09.2022 - Current
- Drafted, finalized and submitted paperwork to complete sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Stayed current on company offerings and industry trends.
Event Host
Roger’s Place
01.2015 - 01.2023
- Provided comprehensive customer service to event guests and performers
- Greeted guests and collected admission tickets and passes
- Provided event information and seating directions to patrons
- Adhered to all applicable worksite regulations, policies and procedures for health, safety, and environmental compliance.
Sales associate
TruGreen
04.2021 - 09.2022
- Conducted telephone and email prospecting to generate clientele
- Qualified customers to identify decision-makers, worked with client to establish wants and needs, and handled objections
- Provided dynamic product demonstrations
- Closed sales and fostered ongoing relationships with previous clients
- Conducted data entry – including client information, payment details, and service notes
- Generated invoices and handled customer payments.
Sales Associate
Home Depot
01.2013 - 01.2016
- Successfully executed proprietary 5 Step Sales Process (greet, qualify, recommend, close, go the extra mile)
- Completed daily stock maintenance
- Utilized computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when products were ready for pick-up
- Ensured department was in-stock, clean, and shoppable
- Adhered to all safety and loss prevention policies and procedures
- Picked, organized, and verified orders for delivery or pick-up
- Processed customer payments.
Education
High school -
W.P. Wagner High School
Edmonton, Alberta01.2003
Skills
- Relationship building
- Verbal/written communication
- Interpersonal communication
- Conflict resolution
- Business acumen
- Buyer prospecting
- Objection handling
- Creative problem solving
- Time management
- Microsoft Office
Personal Information
Title: Customer Service professional
Timeline
Sales specialist
Lowe’s Canada/Rona Inc.
09.2022 - Current
Sales associate
TruGreen
04.2021 - 09.2022
Event Host
Roger’s Place
01.2015 - 01.2023
Sales Associate
Home Depot
01.2013 - 01.2016
High school -
W.P. Wagner High School
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