Jacqueline Baca-Geary
Claremont
Summary
Dynamic professional with a proven track record at Huntington Hospital, enhancing donor engagement and community outreach through effective donor relations and event organization. Spearheaded recruitment strategies, significantly contributing to the local community's support. Excels in collaborative relationship development and community engagement, driving project success with innovative solutions.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
25
25
years of professional experience
Work History
Blood Donor Recruiter
Huntington Hospital
06.2005 - Current
- Engaged potential donors to increase participation in donation programs.
- Identified suitable candidates for blood donations, contributing to higher donor retention.
- Improved community outreach by organizing donor recruitment events.
- Conducted informative sessions to educate individuals on donation processes and benefits.
- Coordinated recruitment efforts to support blood supply needs.
- Enhanced donor engagement with targeted communication strategies.
- Recruited donors through strategic partnerships with local businesses and organizations.
Manager, Staples Center Foundation
AEG Entertainment Company
04.2000 - 04.2005
- Established strong relationships with stakeholders to drive project success.
- Raised funds for the foundation to serve the local downtown community with financial aid and inkind donations.
- Enhanced Staples Center presence by implementing programs and events that directly benefited the non-profit community.
Education
High School Diploma -
Claremont High School
ClaremontNo Degree - English
California State Polytechnic University, Pomona
Pomona, CAPhlebotomy License - Phlebotomy
Regan Career College
El Monte04-2016
Skills
- Collaborative Relationship Development
- Community Outreach Coordination
- Efficient Appointment Management
- Culturally Sensitive Communication
- Complaint handling
- Empathetic Communication
- Strong Interpersonal Communication
- Maintaining confidentiality
Accomplishments
- Mastered several software programs in both medical field and non-profit.
- Work in a diverse environment in the community, with volunteers and blood donors.
- Collaborated with a team but can take charge when needed.
- Exceptional customer service skills.
Timeline
Blood Donor Recruiter
Huntington Hospital
06.2005 - Current
Manager, Staples Center Foundation
AEG Entertainment Company
04.2000 - 04.2005
High School Diploma -
Claremont High School
No Degree - English
California State Polytechnic University, Pomona
Phlebotomy License - Phlebotomy
Regan Career College
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