Jacque Quintana
Corona
Summary
Dynamic professional with a proven track record at Ability Counts, adept at fostering client independence through tailored job coaching. Skilled in problem-solving and effective communication, I successfully enhanced client job readiness, resulting in improved placement rates. Committed to creating supportive environments that empower individuals to achieve their career goals.i:I
Results-driven professional with track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment.
Overview
37
37
years of professional experience
Work History
SlS/ILS Worker
New Living Optoons
07.2017 - Current
- Assisted in maintaining workplace safety standards and protocols.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.1
- Supported staff on special assignments and ad hoc projects.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Assisted with onboarding of new employees.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
- Utilized office management software to record and track customer information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Improved team morale and productivity through effective communication and active listening skills.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Engaged in training sessions to improve skills and knowledge of processes.
- Followed instructions meticulously to meet quality control standards consistently.
- Collaborated with team members to complete daily operational tasks effectively.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced environment.
- Supported team by preparing materials and organizing workspaces efficiently.
- Learned to operate basic tools and equipment under supervision.
Job Coach
Ability Counts
07.2014 - 01.2024
- Developed individualized employment plans to support client job readiness and skill enhancement.
- Provided ongoing mentorship to clients, fostering independence and personal growth in workplace settings.
- Collaborated with employers to identify suitable job placements aligning with client capabilities and interests.
- Monitored client progress, adjusting strategies to maximize employment outcomes and client satisfaction.
- Facilitated communication between clients and employers, ensuring clarity of expectations and responsibilities.
- Implemented feedback mechanisms to refine coaching techniques and improve service delivery effectiveness.
- Advocated for clients' needs within the community, enhancing access to resources and support services.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
- Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
- Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
- Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
- Collaborated with local employers to identify job opportunities for clients.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Implemented practical goal-setting techniques with clients to keep them focused on achieving desired outcomes during their job search process.
- Developed and implemented job coaching plans for clients with diverse career goals.
- Developed and facilitated job search workshops for clients to enhance job search skills.
- Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
- Coached clients on resume and cover letter development to enhance opportunities.
- Improved clients'' networking abilities with personalized coaching on professional communication techniques and etiquette.
- Enhanced client success rates by creating personalized job search strategies and providing tailored advice.
- Enhanced client job search strategies with personalized coaching sessions, leading to improved interview skills and job placement rates.
- Tailored job coaching methods to fit individual client needs, resulting in higher satisfaction and job acquisition rates.
- Facilitated group sessions on career development, enhancing participants' understanding of job market and opportunities.
- Advocated on behalf of clients with potential employers, increasing job placement success rates.
- Assisted clients in overcoming barriers to employment, such as gaps in employment history or lack of certain skills.
- Developed volunteer program for clients to gain work experience, improving their employability and confidence in job market.
- Encouraged clients to explore new career paths, leading to successful career transitions for many.
- Improved client confidence by delivering motivational speaking sessions and one-on-one coaching.
- Streamlined job coaching processes to increase efficiency, allowing for more clients to be served within same timeframe.
- Delivered up-to-date labor market information to clients, enabling more informed decision-making regarding career choices.
- Evaluated client skills and job readiness, providing constructive feedback and actionable advice.
- Developed and maintained partnerships with local businesses, creating job placement opportunities for clients.
- Designed and implemented tracking system to monitor client progress, facilitating more targeted support.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Developed job-specific competencies and performance standards.
- Built and maintained professional relationships with vendors and suppliers.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Paraeducator, Special Education
Garden Grove Unified School District
09.1988 - 06.2013
- Supported students with special needs in academic and social settings.
- Implemented individualized education plans (IEPs) to meet diverse learning requirements.
- Collaborated with teachers to adapt instructional materials and strategies for varied learning styles.
- Monitored student progress, providing feedback to enhance learning outcomes and engagement.
- Assisted in classroom management, fostering a positive and inclusive environment for all students.
- Developed and maintained supportive relationships with parents and caregivers to ensure effective communication.
- Participated in professional development workshops to enhance skills in special education practices.
- Mentored new paraeducators, sharing best practices for supporting students with diverse needs.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Reported on student progress, behavior, and social skills to parents.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Conducted assessments to monitor progress and adjust instructional strategies as needed.
- Implemented research-based interventions to address academic challenges faced by special education students.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
- Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Cotaught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
- Assisted in planning field trips and extracurricular activities that catered to the unique interests of special education students.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Supported teacher in development of individual learning strategies.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Provided individualized reading, writing and math instruction to support student development.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Worked with students to promote learning and pro-social development.
- Collaborated with teachers and specialists to assess student progress.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Observed students' performance and recorded relevant data to assess progress.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Understood and acclimated to teacher's routine to provide classroom coverage.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
Education
Associate of Science - Elementary School Teaching
Santa Ana College
Santa Ana, California, CA01-1991
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Site clearing
- Verbal and written communication
- Teamwork and collaboration
- Multitasking
- Decision-making
- Time management
- Organizational skills
- Materials loading
Timeline
SlS/ILS Worker
New Living Optoons
07.2017 - Current
Job Coach
Ability Counts
07.2014 - 01.2024
Paraeducator, Special Education
Garden Grove Unified School District
09.1988 - 06.2013
Associate of Science - Elementary School Teaching
Santa Ana College