
Highly motivated and dependable professional with experience leading teams, training staff, and providing exceptional customer service in fast-paced environments. Skilled in multitasking, operational efficiency, and maintaining high standards of quality and cleanliness. Experienced in childcare and early education, assisting children with learning basic reading and math skills while fostering a safe and nurturing environment. Recognized for reliability, strong communication, and the ability to meet and exceed performance targets.
- Leads daily shifts operations, ensuring smooth workflow, quality service, and adherence to company standards.
- Opens the store independently, preparing the location for daily operations, including equipment setup, product preparation, and safety checks.
- Manages cash handling, POS operations, and register balancing with accuracy and accountability.
- Supervised and supported crew members, providing direction and on-the-job coaching.
- Delivered excellent customer service by handling orders, resolving concerns, and creating a positive guest experience.
- Maintains high standards of cleanliness, food safety, and product presentation.
- Assisted with inventory management, restocking and waste reduction.
- Addresses customer issues professionally to maintain satisfaction and to repeat business.
- Builds positive customer relationships and handled special requests efficiently.
- Provided full-time care for child, ensuring a safe, structured, and nurturing environment.
- Planned and supervised daily routines, including meals, educational activities, playtimes and rest periods.
- Supported child's emotional social, and developmental needs through positive guidance and engagement.
- Maintained a clean, organized household environment related to childcare responsibilities.
- Prepared nutritious meals and snacks while accommodating dietary needs.
- Communicated regularly with parents regarding schedules, progress, and concerns.
- Managed child's transportation to and from school, activities, and appointments.
- Entrusted with sole responsibility for child for extended periods.
- Assisted in the child's development of basic reading and math skills through age-appropriate learning activities, practice and guidance.
- Contributed to the restaurant becoming the second highest-grossing McDonald's location on the island of Oahu.
- Trained and onboarded new crew members on food preparation, customer service, safety, and company procedures.
- Coached team members to consistently meet and exceed performance targets in a fast-paced environment.
- Played a key role in maintaining the cleanest McDonald's location on the island of Oahu, ensuring strict adherence to sanitation, food safety, and cleanliness protocols.
- Supported shift leadership by assisting with floor operations, task delegation, and team coordination.
- Served as a role model for professionalism, teamwork and reliability.
- Performed multiple operational roles at a high level of proficiency, to include front counter and drive-thru.
- Frequently recognized by management and customers for exceptional speed, accuracy, and excellent customer service.
- Customer Service & Communication
- Leadership & Training
- Operational Excellence & Multitasking
- Accountability & Trustworthiness
- Childcare & Educational Skills
- Quality, Safety & Organization