Jacopo Saraconi
Toronto,ON
Summary
Dynamic and detail-oriented professional with extensive experience . Proven ability to enhance service efficiency through effective troubleshooting and strong organizational skills. Recognized for fostering a culture of safety and reliability while delivering exceptional customer service. Good computer skills (Office package).
Overview
7
7
years of professional experience
Work History
Service Technician
Trevisana Kitchen & Interiors
Toronto, ON
09.2024 - Current
- Assisted with troubleshooting and repairing equipment under supervision.
- Learned to operate diagnostic tools for identifying service issues.
- Maintained cleanliness and organization of work area and tools.
- Followed safety protocols while performing service tasks on-site.
- Documented service activities and reported findings to senior technicians.
- Collaborated with team members to improve service response times.
Fixtures Installer
Edil D&C
Soriano Nel Cimino, Italy
04.2022 - 04.2024
- Installed various fixtures and equipment, ensuring compliance with safety standards and regulations.
- Collaborated with team members to streamline installation processes, enhancing overall efficiency.
- Conducted quality inspections of installed products, identifying and resolving issues promptly.
- Trained junior installers on best practices and safety protocols, fostering a culture of safety awareness.
- Maintained accurate inventory of tools and materials, supporting timely project completion without delays.
- Assisted in the planning of installation schedules, optimizing resource allocation for multiple projects.
Warehouse Worker
Amazon
Passo Corese, Italy
09.2020 - 12.2020
- Operated forklifts and pallet jacks for efficient material handling.
- Loaded and unloaded shipments to maintain inventory accuracy.
- Assisted in organizing warehouse layout for optimal workflow.
- Conducted quality checks on incoming products to ensure standards.
- Collaborated with team members to meet daily production goals.
- Supported onboarding of new staff through training on safety protocols.
Information Officer
National Civil Service
Farnese, Italy
06.2018 - 05.2019
- Developed and implemented information management strategies to enhance data accessibility.
- Analyzed and synthesized complex data sets to support decision-making processes.
- Coordinated communication efforts across departments to streamline project workflows.
- Maintained up-to-date knowledge of industry trends and best practices in information management.
- Developed informational documents such as brochures, flyers, and fact sheets.
- Assisted with developing and managing advertising campaigns.
Education
High School Diploma -
I.I.S.S. C. Alberto Dalla Chiesa
Montefiascone, VT, Italy07-2016
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Good computer skills (Office package)
- Good language skills (English) Native italian speaker
- Good organization skills
Languages
English
Full Professional
Italian
Native or Bilingual
Timeline
Service Technician
Trevisana Kitchen & Interiors
09.2024 - Current
Fixtures Installer
Edil D&C
04.2022 - 04.2024
Warehouse Worker
Amazon
09.2020 - 12.2020
Information Officer
National Civil Service
06.2018 - 05.2019
High School Diploma -
I.I.S.S. C. Alberto Dalla Chiesa